Atomberg Zenova Mixer Grinder | Unique Coarse Mode for Silbatta-like Texture | Intelligent BLDC Motor | Safety Features | 4 Jars including Chopper | Hands-Free Operation (Red Wine)

Product is not working which is under warrenty we purchaed on 2nd Feb 2025 through Amezon deliverd on 10 th Feb 2025 . now the product not working let us we should now ?

Colour not as per display

Worst Service By Amazon. Had ordered this atomberg zenova mixer grinder 50 days ago and all I got was a defective product . I immediately opted for a replacement and it showed a span of ten days for it to be delivered and the defective one to be taken back. But on the last day they specified the replacement would arrive, it said that the replacement was also damaged and was sent back to the seller. I called Amazon customer service and I asked for a return and refund instead. But every time, a return was scheduled, they didn't come and get the defective product back. For the past one month, since the replacement did not arrive and I did not want the defective product, I called Amazon customer service again and again. I have all the recordings of the 10 times I called Amazon customer service, each call of literal 15 minutes. I spoke to them about the defective product, the cancelled replacement and the missing pickup of the product. The return has been scheduled by 4 to 5 times and they did not come for the pick up. Every time, an Amazon customer service associate spoke with me, they said it would be okay and they would resolve our problem and take our return but never did so. One time, a person from amazon customer service said that she is raising a ticket from our side for this issue but there was no intimation from amazon's side, so I called Amazon customer service again only to hear that no such thing has been done and she fooled us. They even created follow up call multiple times but never called back. Finally, today I called Amazon customer service again and told that I would approach NCH, they immediately processed the refund and even created a proper follow up call. I received my refund today and a return is scheduled for the product but I don't think Amazon is going to be responsible and do the pickup correctly this time. This is the worst service by Amazon in the past years I have been using Amazon so far. Worst service by atomberg for providing a defective product and by Amazon for not executing the pick up properly. I warn people planning to buy this product, do not buy it. The mixer grinder shows red signal even when the jar is correctly placed and evenly loaded and does not grind . The chopper jar does not work. Other jars get stuck during grinding. Worst product. Worst management. Zero stars for the product. Zero worth for money Don't get cheated by the positive reviews. Properly working products are delivered here by probability, not responsibility. Waste of money if you decide to buy this. I am giving one star to this product only because the review can't be submitted with zero stars. This deserves zero stars.

Not good for dosa and idly Not heavy duty Waste of money

I paid 7k for the mixer but it's performance is not even matching with 1.5k mixer. Pros -mixer jar looks of good quality (not sure only used 2 months) Cons-1.Blending Jar used for dosa batter needs 10 min grinding for fine dosa batter(not really fine batter) where as havells mixer I was using of price 3k used blend the batter within 2-3min max 2.Blending jar even though 1.5ltr capacity in reality can grind only half amount of rice or less if you fill it 75% mixer struggles to run and upper portion will remain as it is. Very poor performance 3.Vegitable cutter is just name sake we should be very cautious while grinding else it will also be like paste 4.They spent money only for product advertising not on technology Mixer performance is very poor Please buy some mixer of price 3k it will be way better 4.atomeberg customer service is really poor I had some issue with jar and asked for replacement but 2 months then they occasionally call after that and finally closed the query without resolving. Fraudulent team.

The mixer in itself is good. Though it seems a little tight for everything. The lid you have to close it very tight and then you have to choose the correct lid for correct bowl or else the food will spill out while grinding. Rest of the things were good, Coarse ginding is also good. The review is bad due to the wrong doing of Atomberg seller. I ordered the mixer during great Indian festival on discount and got it for around 5200. But the accessory was missing. The chopper has two blades but only one was sent. I saw it and then replaces with another. In the second product also exactly same issue. As per Amazon the second replacement is always a return. This was the trick of the seller. Now if I have to purchase again, I would have to buy it fir 6200 because there is no more sale. Very very bad experience with Seller and Amazon.