JBLTour Pro 3 - True Wireless Noise Cancelling Earbuds with Smart Charging Case, Legendary Pro Sound with Hybrid Dual-Driver, Spatial 360 Sound with Head Tracking (Black)

Great earbuds so far the best I’ve used. The foam ear pieces are awesome in sealing to get the perfect fit and best quality sound. Price is steep but if your looking for a quality piece a pair of Bose or some other big brand out there for this quality is going to cost the same if not more.

These are great ear buds - I like them so much better than the Apple airpods. They connect seamlessly to my iphone, ipad and both a Dell laptop and Macbook. The audio plug feature of the case works great on flights. Are they fully noise cancelling? No. But they significantly reduced the noise on flights and definitely block a majority of the noise in an office setting.

These worked great and I love the sound quality and features, but the right side no longer works. I'm reaching out to support and put in a claim, info I've gotten back so far:With TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc.These issues can be resolved by cleaning the contact points on the earbuds and charging case. Please click on this link for detailed online instructions.If this does not solve the problem, please continue to “Next Steps”.Next Steps: Warranty ValidationSince your unit is within the 1-year warranty period, please send the following to initiate a claim:A copy of the receipt showing the place of purchase as well as the date, item, and priceIf you do not have proof of purchase, please include the serial number – this can be found on the hinge of the charging case and the format should be SN: AB1234-CD1234567Your shipping address (please note that we do not ship to POs or APOs)Your phone numberMay not order from JBL again depending on how this goes. Far too expensive for a failure after a couple weeks. I have only had these since the 24th or so of last month (Christmas gift for myself). Will update my review with how well that support goes.

These ROCK. Great sound. The charging case has a screen and has tons of settings you can change on the touch screen.

These earbuds have very good audio in general, with typical JBL somewhat bass-heavy sound. However, the equalizer function's customizability easily compensates for the coloration. Other features include Ambient Noise Cancelling, spatial audio with optional head tracking, a smart charging case with touchscreen controls for nearly all features, a companion mobile device app with controls for all features, the case can be used as a transmitter to get the sound to the earbuds from non-Bluetooth devices with audio out via USB (A or C) or ⅛ inch (3.5 mm) headphone jack, or anything that can be adapted to one of those. Buds are capable of receiving Auracast audio. You can also listen to your tracks in high-resolution LDAC audio at 24 bits & 96 kHz. The only major features that I've seen elsewhere, that the Tour Pro 3 lack is a case that doubles as a Bluetooth speaker or a power bank. But honestly, does anyone really want to carry that extra weight around with the earbuds all the time? I already have a power bank and several Bluetooth speakers. I only carry them around when I reasonably expect to want or need them.However, I found the experience of using the buds for the first time less than satisfying. The main reason for replacing my previous earbuds was declining battery life. But though they were inexpensive (brand 233621, model Zen), they had what I now realize to be excellent broad-spectrum ANC. The Tour Pro 3, in contrast, even at their maximum ANC setting, allow quite a lot of high-frequency noise through that the Zen cancel. This was quite noticeable and annoying while vacuuming the house. I expect better from a flagship product of a well-known brand such as Harman/JBL. If I hadn't gotten them at the Cyber Monday discount with the help of a gift card that covered half the cost I would definitely be returning them and getting something else.I have read elsewhere that the Tour Pro 3's 360 Spatial Audio is also lackluster, but having nothing to compare it to, I can't say much about it. Head tracking seems to work as expected when enabled, moving sounds from center to left or right as I move my head, but the spatial effect is minimal for me. I'm one of those for whom headphones and earbuds nearly exclusively produce sound that seems to come from inside my head on a line between my ears. Without head tracking, the Tour Pro 3's spatial audio adds fullness and extension so sounds hard-panned left and right (or nearly so) seem to come from outside my head, and those from nearer the center of the stereo image seem to be slightly forward and less sharply defined, but still inside my head. Using headphones or earbuds, I've never heard any effect that made the sounds seem to emanate realistically from somewhere in front of me. It's likely that I never will, just because of how my ears and brain are.Verdict: I'll keep them, but if I had known in advance how weak the Tour Pro 3's ANC was, I would have chosen another brand & model.