Samsung RF28HFEDBSR Energy Star 28 Cu. Ft. French Door Refrigerator with Cool Select Pantry and Freezer Drawer, Stainless Steel

The fridge itself is nice. They layout allows me to easily see all the food, and the LED lights are nice and bright. The freezer has a light as well as the ice/water dispenser. The temperature and humidity control are working like a dream. The Samsung line in general was recommended to me by my repair man as being well made, and that was backed up by Consumer Reports scoring. The only thing I would warn potential buyers about are the refrigerator doors. You have to make sure they're closed because they will stay open just a little without that final firm push.The only real down side of this purchase was the delivery. On the very last day of the estimated delivery window, I received a call telling me they would deliver the following Monday afternoon. I wasn't planning to be home so I asked what the next available delivery window was. They told me the following Monday afternoon as they only visited my area once a week. So I rearranged my entire schedule to be there for the delivery only to get a call during the delivery window telling me they wouldn't be there until the next day. What happened to we only come to your area on Mondays? So I rearranged the Tuesday's schedule and my husband stayed home from work because by now we were desperate for the new fridge. The truck did arrive on time, they unloaded the fridge, and rolled it into place. They left the empty box in my driveway. They didn't remove any of the packing straps or material from the new fridge. They didn't connect the water line, and they certainly didn't take away the old fridge. This is white glove service? It was definitely less helpful than I was expecting. My husband and I are savvy and strong enough we managed to connect the new fridge and roll the old one out to the curb. For anyone who doesn't have a hand truck in their garage and some good muscles, don't buy your fridge here.

Everything went as planned and the installation was a breeze, just as if it was bought a big name appliance store. In fact, I originally ordered this same model (saw it on display) at Home Depot during Black Friday. Because of the long lead time, I searched and found the same model on Amazon. The Lead Time was approximately 2 weeks versus Home Depot's 3-4 weeks. And, best of all, Amazon's price was better. We were thrilled!

Pros - It looks nice.Cons - The back wall freezes constantly, which rubs up against the fan, making this sound less like a quiet appliance than a Cessna approaching take-off speed. Eventually, the ice will freeze the whole thing over and the fridge will stop cooling, all the while still indicating a nice, cool temp inside. After you throw away all the food and defrost it, it will be good for, oh, three weeks before starting the cycle over.Oh, and the ice maker works about 30% of the time. And when it does work, don't select crushed ice. It makes puddles.

Common problem leaking water and not from the ice maker, ice maker never used never hooked up.

Only holds about a pint of cold water. Very dissatisfied with ice and water in door. We can put a man on the moon but can't put ice into a cup without getting it all the floor.

This unit is beautiful, quiet and efficient.

The Item is well.

Do not buy any appliances that are Samsung or Sears Kenmore because Kenmore slaps their name on defective Samsung appliances.(Please, stay with me, I know this isn't a Sears Website) I am writing a review on Amazon concerning the most expensive refrigerator Sears sold four years ago. It was made by Samsung. And I would like to forewarn other consumers that Samsung is not on the up and up regularly. If you call Samsung they deny making the refrigerator I purchased. In the four years we have had this piece of expensive crap it has broken down six times. Six times translates into many repairman visits per breakdown incident because they do not know how to fix this refrigerator. It has a plethora of design flaws. Sears knows that they sell defective products and obviously do not care. You must buy the extended warranties or you will be laying out huge amounts of cash for the repairmen to come out only to ATTEMPT to solve the puzzle of what is wrong with this piece of crap. You pay by the hour for repairmen if you do not have the warranty. You pay for the parts if you do not have a warranty. You pay with multiple days of inconvenience and many people have to take days off from work to be home and present when the repairmen come.It's winter so I have been putting my food outside. The refrigerator, this time, has been out of commission for over a month. I have lost far more food than the $250 check Sears sent to cover the cost of lost food because the weather has been fluctuating. It's 55 degrees outside right now and promises the same for tomorrow. A good refrigeration temp is 38 degrees. The repairmen are here right now for their sixth visit for this one breakdown incident.And. resentfully, I pay $260 each year for the extended warranty.How insane to have to put out that kind of money yearly for a new appliance!!!!The first year we had this thing the repairman made his first visit when we had the fridge for three months.Two years ago the one repairman was so confounded that he went and re-took the Sears repairman training class for refrigeration. He did this so he could be instructed on the repair of my refrigerator model. The Kenmore Pro. The class instructor has no knowledge of this refrigerator and so could not instruct the repairman as to how to fix it's many problems.Sears sells a product they know their repairmen cannot fix.Sears sells a product that the manufacturer denies making.So, essentially, it's a shell game. Isn't that nice?I have gone through Thanksgiving and now Christmas without a refrigerator.The new parts arrived here a week ago before Christmas and I let Sears know the parts were here and they made no attempt to make a new attempt to fix this piece of crap before Christmas.How they do not care about their customers!!!I always read reviews before making a purchase here on Amazon. Our toaster died a week ago and in the toaster reviews one person wrote something very wise. She wrote advice to just buy the cheapest toaster because there are bad reviews for all of the toasters regardless of the pricing.For me, that pretty well sums it up about most appliances.I've spoken with so many friends and associates about this problem and the general consensus is that it is ubiquitous.I have a friend who bought a new fridge four years ago. So many repairs later...they just bought another refrigerator to replace the four year old fridge because they got no where with the manufacturer or the seller.The same friend has replaced her furnace twice in seven years.There are so many accounts and I'm sure any one of you readers could come up with your own library of accounts known to you.Our government allows these manufacturers/sellers to get away with ripping off the consumer. It's time for a consumer revolt.Really. Really.I will never, ever buy so much as shoelace from Sears ever again.We sold our other home four years ago and moved to this new home. We left our old refrigerator at the old home and the people who bought our old home love the refrigerator that came with it...it's almost 30 years old and works like a charm.