KoolMore KM-CGDR-5P 39 in. 5-Pan Countertop Ice Cream Display Freezer with Curved Glass Top, ETL Listed

This is a great product. Good craftsmanship and great quality. Perfect if you don’t have a lot of space to have a big display unit. Keeps the gelato at a perfect temperature.

KOOLMORE IS SHIPPING COMPLETE GARBAGE - save yourself the aggravation and look at another brand!!!! But do read on ... Great looking unit - awesome footprint - beautiful countertop appeal - but wait ... there's more So I get the first unit. I unpack it in a haste, excited about the item. I even lift it and place it on the countertop facing the customer area. Yeah .... so then I started looking at it carefully - here's what I found (and I have pictures) -all 4 sides were crimpled - yes - crimpled like paper - how do you crimple stainless steel? -the glass unit had a broken plastic hinge hole which made it impossible to connect to the base -the opposite bracket was bent beyond repair -the 6 trays were ... floating around inside the unit when I unpacked it -One of the legs holding pressure when the top is supposed to be opened was broken also beyond repair I wanted to repair it and looked at it very carefully at what I can repair - I was going to put up with the crimpled look on the stainless steel - but the broken hinges and legs and plastic were way beyond what could be repaired I initially thought Amazon must have shipped me a used and returned unit - but I would be wrong. Amazon did am amazing job in replacing the unit - a moving company showed up and pick it up and that same afternoon the NEW unit arrived - OH BUT WAIT - this is not where the story ends ... This time I was not as excited. I placed the unit flat on the ground and started opening the box praying it was not damaged (or at least not damaged beyond repair - that's sad right?) and opened the box as if I expected to pack it back up. You guessed it - SAME FREAKING DAMAGE - same leg broken, same bracket bent - same floating around trays inside! WHAT IN THE SEVENTH CIRCLE OF HELL is KoolMore trying to do - piss off customers on purpose? Hey KoolMore! If you're trying to go out of business you're doing a real good job! I was going to get a few more KoolMore pieces - BUT HELL NO! No commercial fridge. freezer, etc-etc-etc - what are you people actually doing? No quality control at the exit from the factory? Honestly - based on what I have seen, I don't understand how two items could have THE SAME BROKEN and DAMAGED pieces!?!?!?!? HOW!??!?! MORE UPDATES - it's been weeks and UPS STILL has not picked up the SECOND returned unit - trying to contact AMAZON for a label - Amazon will not issue label since UPS is supposed to stop by and pick it up so I can't even take it to UPS for a return.

Works great. Freeze perfect.

great freezer for gelato station .