BENKS for iPhone 16 Pro Case Compatible with Magsafe, [Aurora ArmorAir] Built with Dupont Kevlar 1000D Aramid, Ultra Slim & Lightweight iPhone 16 Pro Minimalist Case

It’s ok. Feels nice in the hand but the magnets are pretty weak and not MagSafe. They’re just magnetic rings. Feels like it could scratch my black 16 Pro. It’s really thin and I like it but for the price, not really worth it.

In today's increasingly competitive marketplace, the quality of customer service often dictates a brand's success and customer loyalty. While my recent experience with a particular product—a phone case—may have had its shortcomings, it is the exemplary service provided by the customer support team that has left a lasting impression on me. The issue I encountered with the phone case could very well be attributed to a manufacturing defect, an unfortunate possibility in any consumer product. However, rather than focusing solely on the flaw, I choose to emphasize the outstanding level of service I received from Benks' customer service team. The representatives displayed professionalism and a genuine commitment to resolving my concerns, which exceeded my expectations in every regard. From the moment I reached out to them, I felt assured that my issue was in capable hands. The representative, Manda, handled my case with remarkable expertise and understanding. She not only listened attentively to my concerns but also took proactive steps to address and rectify the problem. Manda’s approach exemplified a high standard of customer care, characterized by empathy, promptness, and effective communication. This experience has significantly influenced my perceptions of Benks as a brand. Despite the initial inconvenience with the product, the responsive and dedicated service I received serves as a reminder that the way a company handles challenges can reshape customer relationships. It is not merely the product itself that determines customer loyalty, but rather how a company responds to issues that arise. As I contemplate future purchases, it is clear that Benks will be my first choice when I next seek a case for my iPhone 16 PRO

Love the case and feel but the bottom right corner is a little loser compared to the other 3

Case is lightweight- however the bottom cracked within 2 months