How do I set up this solar generator with a solar panel?

The Jackery Explorer 2000 v2 uses a DC8020 solar charging cable. The SolarSaga 200W cable has DC7909 and DC8020 connectors; simply remove the L-shaped DC7909 plug and connect using the straight DC8020 plug to link the power station to the solar panel

I ordered the solar generator, but I only received my power station or solar panel.

The power station and solar panel are shipped separately due to the carrier's policy, which may result in staggered delivery times. Should you have any questions or concerns about your shipment, please do not hesitate to reach out to us.

What is CTB (cell-to-body) technology?

This is what makes the Explorer 2000 v2 safer, lighter, and smaller! By directly integrating the batteries into the power station’s structure, CTB technology not only increases structural rigidity and energy density but also reduces weight and size.

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🔌 Power your life, anywhere—fast, silent, and unstoppable.

RAPID RECHARGE - Emergency Super Charging mode powers to full in just 82 minutes—never stay powerless
SILENT SMART - Whisper-quiet 30dB operation with advanced temperature control for distraction-free use
RELIABLE BACKUP - 20ms seamless switching with UL1778 certification ensures zero downtime during outages
COMPACT POWERHOUSE - 41% lighter & 34% smaller than typical 2kWh stations for ultimate portability
VERSATILE ENERGY HUB - 3 AC ports + 100W USB-C PD for seamless device and appliance charging

The Jackery Explorer 2000 v2 is a cutting-edge 2042Wh LiFePO4 portable power station paired with dual 100W solar panels, delivering up to 2200W output. It’s 41% lighter and 34% smaller than competitors, featuring ultra-fast AC and emergency charging modes, silent operation, and UL-certified uninterruptible power supply capabilities—perfect for home backup, outdoor adventures, and professional use.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.