DeLonghi BCO320T Combination Espresso and Drip Coffee- Black

I absolutely love this machine! It works flawlessly for either regular coffee or delicious lattes. The steam milk frothed works so quickly compared to my old Mr. Coffee espresso machine I couldn't believe it. In fact the whole steam system is far faster, my espresso is done in record time with this thing. The drip coffee works good too, though not really any better or worse than a regular drip machine. I will say that there isnt a way to pour a cup early without coffee getting everywhere. You have to wait for the whole pot to finish. But this really doesn't bother me, as I usually only make 1/2 a pot at a time, so not much of a wait. And the "aroma" function makes sure even a cup or 2 is really dark and flavorful, which is awesome. Would definitely recommend.

I bought the BCO320T combination machine made by Delonghi at the end of June, 2012. I bought it with a significant amount of doubt because my experience with other machines under $100 was not good. None of them worked exactly as adverized, especially on the espresso side, and none lasted more than one year. Although this Delonghi machine worked very well for three (3) months, by the end of September, it stopped making regular coffee and espresso. Nothing happened when trying to make regular coffee, and when the espresso side was turned on, you could hear the heating elements working but no hot water was processed through the machine. My greatest fear had been realized, the quality of this machine is a zero. I followed protocol, notified DeLonghi, followed their instructions to get a new replacement machine. This communication and submittal of documents (I had to send them the power cord cut from the machine)took about three weeks. Soon thereafter Hurricane Sandy hit the East Coast and disrupted their shipping operation, plus the machine was on back order. I was just told I will receive the replacement machine in 7 - 10 days. Two months without a decent coffe machine is a form of medieval torture to a coffee lover. The good news is the Delonghi Customer Services staff was professional and did not make the replacement process more difficult than needed. I was initially very pleased with this machine, but the lack of quality is evident. It is all plastic and the metal parts are more tin than steel. It is not worth the chance regardless of the attractive price. I do not expect the replacement machine to last a year, and when it does break I will purchase a brand with a much better reputation for quality even if it costs 2-3 times more.

I use both sides of this unit almost everyday: I make iced lattes to take to work during the week, and use the drip side for brewing herbal teas for iced tea.For the iced lattes, I use the espresso maker only (no frothing). The instruction manual says to line up the arrow on the coffee holder handle to the arrow on the unit just above it. It also wants you to run water through it without anything in the coffee holder four times before you use it for coffee. When you do that, hot water spits out as it comes through over the handle. I contacted DeLonghi support via email and received the typical automated email based on poor filters a few days later. When I responded for a better response from them, I received a response that said in order to help me, they needed specific information about me (my address, where I bought it, etc.) in order to help me, again, a few days later. By the time I got that email, I figured out that the handle needs to be pushed counterclockwise as far as it will go, which puts the entire handle past the arrow on the unit, in order to stop it from spitting. It works well now and I have my coffee. I never responded back to the last email and they never followed up.For the drip side, I had read reviews that the machine will leak water out of the back when you fill it. The instruction manual states that it will leak out the back if you put more than 10 cups of water in the well. The decanter has a 10 cup mark, so you can't fill the decanter to the top and expect to put all of that in the well. When I ran water through it before using it for drinks, I put the max of 10 cups in and didn't have an issue with leakage at all. I normally put eight cups of water into the machine to brew herbal teas since that's how much the bottle holds that my tea will end up in. I put the tea bags in the decanter and just run water through the machine. The tea bags steep in the decanter and I transfer it to a bottle for chilling. Although I'm not making drip coffee with the unit, the issue I have with the decanter is still valid. The pouring spout needs some work in design. You have to pour very low stream slowly; if you try to pour a medium stream, liquid will run down the side of the decanter. This is an issue for both filling the water well and pouring out your liquid for drinking. If you don't mind taking a while to pour, no worries!One last thing, when unpacking the unit, the charcoal filter they supply was packed in the espresso decanter. I thought it was packing material and tossed it out. When I went over what's included, I realized my mistake. Just wanted to warn you... you need that, it's not packing material!

While the espresso maker works well and the coffee maker makes good coffe, the coffee carafe spills A LOT every time one pours a cuo of coffee. I had read comments to this effect but never thought it would be this bad, The other De Longhi coffee carafe we had tended to spill a little, but this one is amazingly bad. It seems that the DeLonghi designers attempted to improve the problem with the older version but made it a lot worse instead.I reviewed this product after our May 2013 purchase. We wrote to the company to complain about the leakingcoffee carafe and they sent a replacement, which works very well. So I must review my rating to at least four stars. For the price it is now an excellent combination coffee maker.

I love my coffee maker !I would recommend a warranty on this product .Can someone tell me how to get in touch with customer service ? I left the ON/OFF button "on" and now I can't make espresso drip. I thought it needed turned on everytime I made coffee . Not true - only for the espresso function . Now I fear I won't ever have espresso again :(

This product in my opinion, is not user friendly. The pot spills while pouring. When Delonghi was contacted they said the spout is a "soft pour", whatever that means. But it is almost impossible to pour a cup of coffee without making a mess. Do not like this unit at all and would not recommend

Doesn't like a British plug being fitted, maybe because they use 110V in US.It lit up briefly before stubbornly refusing to work.My fault mostly.

Estoy iniciando una nuevaetapa en mi vida esto me da mucho gusto y sobre todo que ofrezcan calidad y precio gracias estoy feliz

were on our second one in less than a year...last one lasted less than a month...the coffee side just stopped working. we barely use it once a day for one cup....first one did the same ( maybe 7 months )Its not the Amazon group...they have been amazing. They refunded our first purchase and got another ...this one died in a month.We'll see what Delonghi Canada has to say ???

El equipo funcionó 2 veces y al contactar a quien pública este artículo para hacer válida la garantía, se hicieron los desentendidos al decir que ellos no se hacían responsables de productos vendidos en amazon cuando son ellos mismos quienes lo publican