Question 1

Expiry dates

Accepted Answer

None on the tube (don't think I've ever seen expiration on a tube of lipstick) - but general rule of thumb is 2 years after first use or if it 'changes' in some way (becomes dry, clumpy, etc).

Question 2

My lipstick is not smooth.  After first use there was a coarse look and feel to it.  Is this supposed to be this way?

Accepted Answer

Hi, Mimi. We're sorry to hear that you Lipstick isn't smooth and we'd love to help! This isn't something that we'd expect to happen. So that we can further assist you, please call us at 1-800-849-7112 Monday-Friday 9:00am-5:30 pm EST. Be sure to provide this reference number when you call: 170508-000925. We hope to hear from you soon! -The Burt's Bees Team

Question 3

To the manufacturer is this lipstick lead free?

Accepted Answer

Hello. Burt's Bees natural lip color products are composed of botanical oils, waxes, butters, extracts, and essential oils. To impart a variety of shades and effects, we use primarily mineral-based pigments. Such pigments may contain trace levels of lead. We adhere to the standards set forth by global regulatory bodies for product safety. We continue to closely monitor emerging studies and evolving safety standards set forth by the scientific and regulatory communities to ensure the quality and efficacy of our products. We hope this has been helpful. Mel from the Burt's Bees team

Question 4

Why are there bumps on the lipstick after some use? Does it mean I need a new one?

Accepted Answer

Hi there, thanks for asking. We're sorry to hear that your lipstick has lost its creamy texture and become gritty. While we wouldn't expect this to happen, please contact our team at 800-849-7112, so we can help out. Be sure to provide our team with this reference number when you call: 180228-000861. We look forward to assisting you. Kim from the Burt's Bees team

Product Dimensions	1.88 x 1.88 x 9.19 cm; 19.5 g
Special Features	Moisturizes and moisturizes, Natural and Natural, natural organic natural organic
Scent Name	Unscented
Country/Region of Origin	United States of America
Skin Type	Normal
Item Form	Stick
Specific Uses Keywords	For mouth
Target Gender	Unisex
Color Name	#532 Racit River
Size Name	3.4グラム

Lipstick #532 Russian River

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