When I open the software, it says "port open", and cannot connect to my machine.

1. Check the E-stop, make sure it is pulled up. Then click unlock.

What's the router bits in the package?

There is a set (10pcs) of V-bits included. They are 30 degrees, 0.2mm tip V-bits.

The flash drive in the box failed. Where can I find the documents?

Check the user manual for the download link. If you cannot find it, please send us a message.

Can I change and upgrade the stepper motors of the Masuter Pro?

Yes, the Masuter Pro supports NEMA23 stepper motor upgrade now. You will also need to replace some new plates, too. Complete stepper motor upgrade kits for Masuter Pro: B0F6C9W2PZ

What should I do when the belt is loose?

Check belt tension on regular basis. Adjust the belt clips to tighten the belts. If the belt is too loose and cannot be tighten, it may be worn out. Please replace with new belts.

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⚡ Master your craft with the FoxAlien Masuter Pro — precision, power, and speed in one sleek machine!

BUILT TO LAST - All-metal aluminum structure ensures durability and vibration-free milling, elevating your craftsmanship.
PRECISION MEETS POWER - Upgraded linear rails on Z-axis deliver unmatched stability and accuracy for flawless carvings.
PLUG PLAY EFFICIENCY - Pre-assembled main parts and pre-installed wiring get you carving in just 10-15 minutes—no hassle.
VERSATILE COMPATIBILITY - Dual spindle clamps (52mm & 65mm) support a wide range of spindles and laser modules for ultimate customization.
WORK SMARTER NOT HARDER - Built-in Z-axis working light and ergonomic stepper motor knobs let you monitor and adjust your project with ease.

The FoxAlien Masuter Pro CNC Router Machine is a 3-axis, all-aluminum engraving and milling powerhouse with a 40x40cm working area. Featuring upgraded linear rails for enhanced stability, a dust-proof compact controller box with emergency stop, and dual spindle clamps for versatile tooling, it supports multiple spindle sizes and laser modules. Pre-assembled components and pre-installed wiring enable quick setup, while the integrated Z-axis working light and adjustable stepper motor knobs provide precision control. Compatible with Windows, Mac, and Linux, this 13kg machine runs at up to 10,000 RPM, making it ideal for professional-grade wood, acrylic, MDF, and nylon carving.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

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Brand	FoxAlien
Material	Aluminium
Power Source	AC/DC
Voltage	12 Volts
Item Weight	13 Kilograms
Horsepower	300 Watts
Maximum Rotational Speed	10000 RPM
Amperage	5 Amps
Base Type	Fixed
Battery Description	12V
Colour	Masuter Pro
Manufacturer	FoxAlien
Item model number	Masuter Pro
Product Dimensions	66 x 66 x 32 cm; 13 kg
ASIN	B09ZTYGGTJ

FoxAlien Masuter Pro CNC Router Machine, 40x40cm Upgraded 3-Axis All-Metal Engraving Milling Machine for Wood Acrylic MDF Nylon Carving Cutting

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