SYBO SR-CP-50B 商用グレード ステンレススチール パーコレート コーヒーメーカー お湯壺 ケータリング用 50カップ 8L メタリック

Se siente de buena calidad , a trabajado 15 días y todo bien

I had the previous model in the kitchen at my Bed and Breakfast for 3 years and had to replace it because it started leaking. In fairness, it's almost always on, so it gets a lot of use. I use it exclusively for hot water (for tea, ramen, cocoa, cooking, cleaning, etc). Anyway, I went to my orders to find it and re-order and the new one arrived yesterday. 1.) the filter will splash water back out at you now. It's shallower and the mesh is finer, so you have to pour water in slower. Tiring when you're holding up a full pitcher, and it slows me down significantly. 2.) On the subject of slowing me down, the water level window is also a loser. It takes a little time to even begin to react to new water added (and I'm not even sure how they accomplished this defiance of the physics of water levels). If I'm not SLOW and CAREFUL I'll accidentally overfill it because the water level in the window takes like 20 seconds to accurately reflect the water level in the tank. Again, not ideal for a busy kitchen. 3.) The lid is now flimsier and the connection is tighter, so it's more difficult to get into place and less likely to survive any accidents in the process I am NOT impressed by the re-design. This item is no longer for a busy kitchen. It's maybe for a hobbyist who doesn't need it very often. It's definitely not the workhorse the old one was. I'll be looking for something else immediately and I'm bummed I lost money on this and still have to use it until I can afford another one. CERTAINLY not for catering or larger commercial applications.

Excellent hot water urn backed by phenomenal customer service! When my used unit had a small spout leak, Sybo kindly made an exception to send a replacement part right away, courteous, fast and reliable!

I highly recommend buying a product from this company. I bought the coffee pot, it arrived quickly. The coffee pot was defective, the company reached out the next day I sent an email to them. The sent me a new pot along with an email slip to return the defective pot.. Great Customer Support ..Great communication.

First off, we have had this urn for 4 months now and it is great. We only use it for hot water and we have it on constantly for instant hot water for all our hot drinks. It heats up silently and once it is heated it does have a constant slight humming background noise but it does not bother us. In comparison to our previous urns, this one feels like the most well made with solid metal and sturdy plastic handles and spout. Unfortunately, the spout developed a slight crack after 4 months of use causing water to leak out. I called SYBO's customer service number (just Google it) and told them about the crack and our upcoming out of town guests arriving within 2 days. They were friendly and professional and shipped me a replacement spout that arrived within 2 days and they emailed me detailed instructions how to replace it. It worked seamlessly and we had our urn up and running in time for our guests. I highly recommend this urn for the both the solid construction and the #1 customer service that backs their product.