do you have to do the subscription?

Hello, The FloProtect subscription is optional and is not required to use the Smart Water Detector. Please contact support@meetflo.com if you have any questions. Thanks

Can you send the alerts to more than one phone?

When you set up the device you have to enter profile information including a phone number. That is the number that is used for the notifications. It only allows for a single number however you can have notifications sent to an email in addition to a text so you could receive notifications to a different email address but you cannot have it text two phones.

Will this unit push notifications sent as emails or alerts to your phone when app is not on

Hello, Yes you can adjust your notification delivery for the system to send you an email, SMS Text, or Push notification. Please contact our Support Team if you have additional questions. Thanks!

What country was it made in?

Hello, The Flo by Moen Smart Water Shut off is manufactured in China. Please visit www.meetflo.com for more information. Thanks

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Description

💧 Stay ahead of leaks before they flood your life!

SEAMLESS APP INTEGRATION - Instant notifications via the Moen Smart Water Network app keep you in control anywhere, anytime.
24 7 SMART LEAK DETECTION - Constantly monitors moisture, humidity, and temperature to prevent costly water damage.
EXTENDED REMOTE SENSING DISC - 48-inch cable lets you detect leaks in hard-to-reach spots like under washers or dishwashers.
SCALABLE WHOLE HOME PROTECTION - Connect multiple detectors or pair with Flo Smart Water Monitor for comprehensive water management.
EASY INSTALLATION MAINTENANCE - Includes battery, wall mount, and adhesive for quick setup—no plumber needed.

The Moen 920-004 Flo Smart Water Detector offers proactive, 24/7 leak detection with a 48-inch remote sensing disc and real-time smartphone alerts. Designed for easy installation and scalable whole-home protection, it helps prevent water damage by monitoring moisture, humidity, and temperature in vulnerable areas like basements and laundry rooms.

Specifications

Battery Description	リチウム
Number of Batteries	1 CR123A batteries required. (included)
Control Method	App
Noise Level	51 dB
Mounting Type	Tabletop Mount
Maximum Range	48 Inches
Sensor Technology	Electronic Sensor
UPC	860000103596
Manufacturer	Moen Incorporated
Model Number	920-004
Product Dimensions	6.71 x 3.81 x 8.26 cm; 127.01 g
Wallpaper Pattern	Leak Detector
Included Components	Battery, Remote Sensing Disc with 48" Extension Cable, Self adhesive wall sticker, Smart Water Detector, Wall Mount Base, Wall Screws
Are Batteries Included	Yes
Battery Type	NiCAD
Item Weight	127 g

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.