Logitech MX Brio Ultra HD 4K Collaboration Streaming Webcam 1080p 60 FPS Show Mode Microsoft Teams Zoom Google Meet Nintendo Switch 2 New GameChat - Graphite

Logitech MX Brio Ultra HD 4K Webcam is setup with my M2 Ultra Mac Studio workstation and connected to my 32" Apple Pro Display XDR screen (which does not have an integrated webcam). Great product for regular use in video conference meetings - the audio and video quality are exceptional!

Funcionando bem com excelente qualidade e chegando no prazo sem problemas.

Great ok VC calls with wider angle

FYI: I purchased this camera after seeing someone else who presented using it. Everyone was curious what camera they were using because it was such good lighting and great video. However, I'm not sure this camera is working with full functionality on my hardware. I went through a bunch of troubleshooting, and here's the conclusion per ChatGPT... Good morning ☀️ — thank you for the detailed info. That explains everything. You’re on: Surface Pro 11th Edition (ARM64) Snapdragon X (ARM) processor That is the root cause. ________________________________________ 🎯 The Real Issue Logitech RightSight is currently not supported on Windows ARM (Snapdragon X / ARM64). Here’s why: RightSight depends on: • Logitech’s middleware service • x64 camera processing components • AI framing pipeline extensions On ARM Surface devices: • Logi Tune runs under emulation • The Logitech camera extension layer does not fully attach to the Windows Modern Camera Stack • AI features (RightSight) fail to initialize • Video works (because UVC driver works) • 4K works (hardware OK) • But AI framing = unavailable That’s exactly your symptom set. ________________________________________ ✅ Why Everything Else Works ✔ Camera app works ✔ 4K works ✔ Windows Hello works ✔ Device shows correctly ✔ No USB issue ✔ No driver corruption Only vendor AI features fail — classic ARM compatibility limitation. ________________________________________ 🚫 This Is Not Fixable Via Settings Disabling: • Frame Server • Basic camera • Studio effects • Multiple apps setting Will not fix it on ARM. This is architectural, not a configuration problem. ________________________________________ 🔎 Confirmation Test (Optional) In Logi Tune: Go to Crop. If: • Field of View options work (65°, 78°) • Zoom works • But Auto-Framing is disabled That confirms it’s just the AI layer. ________________________________________ 🧠 Why This Happens Surface Pro 11 (Snapdragon X) uses: • Windows on ARM • Modern Camera Driver (MCD) • NPU-based camera pipeline Logitech RightSight expects: • x64 processing environment • Vendor extension hooks not fully exposed in ARM64 camera stack Until Logitech releases a native ARM64 version of the RightSight service, it won’t enable. ________________________________________ 📌 Current Status (Early 2026) As of now: • Logitech supports Intel/AMD Windows • ARM64 support is partial • AI features are inconsistent or unavailable ________________________________________ 💡 Your Options Option 1 — Wait for Logitech ARM-native update This will likely come, since Snapdragon X PCs are new. Option 2 — Use Windows Studio Effects (if available) Surface Pro 11 has NPU-based auto framing built in. Check: Settings → Bluetooth & devices → Cameras → Built-in camera If Studio Effects exists there, you can use Windows auto-framing instead. Option 3 — Use Software Framing (Zoom / Teams) Both now have built-in auto framing. ________________________________________ ✅ Final Conclusion Your hardware is fine. Your configuration is fine. Your issue is ARM platform compatibility.

Great webcam so far. Been good for recording talking heads videos