HP OfficeJet Pro 7740 Wide Format All-in-One Color Printer with Wireless & Mobile Printing (G5J38A) (Renewed)

This printer was beautifully reconditioned, arrived nicely packed in original box. This HP color ink printer produces high quality images and text. Overall, I love this printer and it almost has every thing I was looking for. It was my assumption, I can't blame HP, but there is no rear-feed tray. In other words, heavier paper or card stock cannot be used because the 2 paper trays do not pick up pager weighing over 32 lbs.

I bought this printer 18 months ago so I could print on 11 x 17 and it has given me nothing but problems since I bought it. Here is a list of issues I have had with this printer:1) Its big and bulky and very heavy, doesn't fit on a standard desk very well2) Setup was time consuming3) I spent a couple hours auto select from tray 1 or tray 2 depending on whether I was printing on 11 x 17 or 8.5 x 11, finally found out I couldn't do that, you have to manually select the tray each time you print4) Can't use HP Smart Ink with this printer and the cartridges are super $$$. Over $100 for Color plus black pack and if you buy the off brand the printer will reject it.5) Can't print in Black if one of the color cartridges is empty even if you're not trying to print in color6) Half the laser scanner went dead after 1 year now when I try to scan or copy anything half the sheet is black.

Everything works as advertised- this was a pleasurable and excellent purchase. i like the cost for a renewed Item. I like the the printing speed. I do not like getting three updates in 1 hour for the firmware.

Printer looks good, was packaged well, and it set up pretty normally. Issue I have is that the color cartridges are not printing properly, despite the software showing that they are full. These are the ones that came with it, and the regular ones I ordered are arriving tomorrow. Maybe this is because the ink is too cold as it has only been indoors for two hours now. Black is printing normal, so, I am unsure. I would love to know how to report this issue with the seller, instead of the restrictive button choices that do not list my issue. I will follow up with this issue.

So this thing looks slick, but it starts up like an old jalopy. I only had A4 110lb cardstock on hand and i was getting constant "FALSE" paper jam errors, there was no paper jam anywhere.HP support was no help.What i ended up doing to get it to work was lifting the top sheet up over the back wall of the tray about 1/4" then reinserting the tray.Started off with one copy running a blank sheet through the scan tray above the scanner. (Which will only accept one sheet of cardstock at a time, or it jams, havnt tries normal weight yet.)It took a second but the top sheet in the feed tray was finally picked up and run through.Did this x2 more times then did it a few more times with 3 copies at a time. Slowly the feeding seemed to become more consistent and i didnt have to manually lift the top sheet anymore.This is kinda dumb that you have to struggle like this for a new modern printer, probably why the last guy returned it and i got it for $20 off.So it does run 110lb paper, confirmed. I couldnt find an answer to that online. And it does give false paperjam errors on first setup, but seems to clear up after a few coerced runs.Still need to test different paper types but so far not impressed with the color quality on matte cardstock.

I replaced my old workhorse of a Brother printer with this HP 7740 and am very happy with its seamless connectivity to not only my desktop, but my phone and laptop as well. I do construction documents for house building and remodels, so the 11 x 17 capability is a big help.

I bought this refurbished thinking all the problems were fixed and I'd get some good use out of it starting a new business. Since my business is new, I have not used my printer too much <40 times. After less than a year, I started having problems with the printhead. Missing or improperly installed it said. I went online to troubleshoot it. Ended up pulling the printhead apart, cleaning it all out and re-installing it. No change. So, I ordered a new printhead and new cartridges to replace together. After (5) hours of troubleshooting it and trying all kinds of resets, pulling cartridges out...nothing but problems. Error after error. I bought this printer as I had one at my last office and it worked great. But, I bought a refurbished one trying to save some money. Don't do it! Buy a new one and save yourself the money, time, headaches and lost work. I really thought I would have received a couple of years of printing out of this thing.

Great value. Hard to find wide format printers