Samsung OM75P-21-ESGN Microwave Magnetron

Took longer than anticipated to receive but item fixed my microwave right up and has been working for months now with no issues. Much cheaper than a new microwave! Be safe replacing and watch YouTube videos. If you don’t understand electronics, don’t do this job. It it’s relatively easy!

Called about getting a warranty replacement on a microwave magnetron that was 5 years into a 10 year warranty. Rep told me to order a new one and that I could call back and have the cost reimbursed. I thought this sounded suspiciously easy and painless so I confirmed, "Just buy a replacement magnetron off of Amazon and have it installed and you'll reimburse me the cost?""Yes."I followed the instructions, the part came the next day, I had it installed and I was wowed by how easy it was to get the microwave working again. The part appears to be new, genuine, and works as expected when installed.This morning, I've been on the line with this phone number for hours and they're refusing to reimburse me the cost of the part. I've talked to many different people, many of whom were "supervisors," though I've spent most of my time on hold. They tell me that the information I was given two days ago by their rep was incorrect and they can't find a record of a call (even though "this call is being recorded for quality and training purpose," always).Nobody at Samsung has the authority here to make an exception to their policy so apparently it's my fault for following their instructions and I have to pay for the cost of the replacement. They just keep parroting their policy and offering their condolences. I was also hung up on by them and then they texted me a closed ticket notification after hanging up on me again. Samsung doesn't Care. Total waste of time.That said, it sounds like actually following their process costs hundreds of dollars anyways, so maybe I got off easy. So take note, our Samsung appliance warranties are basically useless. With this in mind, I wouldn't ever buy an appliance from Samsung again.

My over-the-range microwave was not heating food, rest all worked fine. The only thing noticeable was that the sound was louder than usual. I called Samsung since it has 10 year magnetron warranty, the rep told me they can send the part but labor would cost me about the same as a new microwave, also they won't send the part directly to me to allow self install. This fit perfectly and my microwave now works as it should. The box and packaging said new and it looked new and original. I just hope it lasts as long as the original.

Boughy for my microwave and it brought it back to life. Wasnt hard to install. Heats food and fit like a glove

Fixed my microwave

My microwave works as it should. The table spins, lights turn on, and buttons work. It just doesn't produce any heat. This fixed my no heating issue on my Samsung Microwave ME16H702SES. Its about a 30 minute repair. No issues and happy with my purchase.

Quit working a few weeks after installation.So ordered and installed new microwave.By the time I uninstalled microwave and removed part it was beyond return window - so now I'm stuck with a bad $50 part. One the vendor KNEW was marginal - yet sold anywayI guess that's why the parts are a third the price direct from vendor 🤷You get what you pay for..

This product works as it describes. Installed it and powered down the microwave. Fits perfect in the microwave. I would recommend this to anyone with a not working Samsung microwave. Microwave heating prefect.