Nespresso Vertuo Plus Deluxe Coffee Machine with Milk Frother, Matte Black

"Is this a good coffee maker?" Well, that's going to depend upon your expectations in coffee. If you're looking for a "pod coffee maker" that makes normal drip coffee (think Keurig) then Nespresso is somewhat different, and may or may not meet your expectations. I also have a Keurig. It's just fine for brewing basic, cheap coffee (or more expensive if you buy major-brand-name capsules). I like my Keurig--we've had it for over 5 years, and it works great. But, those who are environmentally conscious will soon realize that Keurig is not recyclable at all, and countless billions of pods a year are making their way into landfills. Nespresso's pods are made of 100% recycled/recyclable aluminum. Nespresso is VERY focused on a goal of 100% recycle-ability, and provides recycling bags with fully pre-paid shipping. Fill the bag (holds about 75-100 capsules), seal it, and drop it off at your nearest UPS store (or Nespresso store/kiosk if you happen to have one in a mall nearby). Nespresso will dismantle the pods, collect all the used grounds and process it into compost for landscaping use, and then melt down the pods and recycle them. 100% recycled! All those recycling costs are already built in to the pod cost, so while these pods are more expensive than Keurig, there is ZERO waste as long as the consumer does their job. The best way I can describe Nespresso is it's a totally new coffee "experience." Espresso or "foo foo coffee" lovers will likely be very pleased with this machine line. Folks who aren't impressed with anything beyond a drip cup may find Nespresso a little "snooty" for them. Nespresso's Vertuo product produces coffee that is much more similar to a cup of espresso. The pods are spun at variable RPM's (typically 3000 - 7000RPM) and use "centrifusion" - a made up word intended to commingle "centrifugal force" and "infusion". Basically, they spin the pod, a pump squirts in water, and the spinning forces produce the coffee which is extracted and drips into the cup. It's not particularly noisy for a kitchen appliance, but you can definitely hear the spinning. Regardless of pod, they all come out with a layer of crema (coffee foam). There are (at the moment) five "sizes" of pods, which produce 1.5oz (espresso) up through 14 oz ("Alto XL"). As with any product line, there are pros and cons. There are some fantastic things about Vertuo and a few limitations. Pros: Absolutely fantastic coffee. All cups have a crema layer on them, and there are a relatively plentiful number of flavors and intensities available, ranging from lighter and fruitier/acidic flavors all the way up to very dark bold and smoky options. There are seasonal special pods as well, such as holiday blends or single-origin "master" type coffees. Pods and contents are 100% recyclable. Easy to use out of the box--there's ONE button. You press it. It works. Milk frother (optional add-on, included in our purchase) is FANTASTIC. I thought it was going to be a gimmick, but I use it with every cup! It's easy to use, and creates that "latte experience"--it makes better lattes' than a certain really large chain whose name ends with "bucks"--yeah, you'll spend 'em there. Pod cost, compared to an espresso shop brewing an equivalent latte for you, is cheap. VERY tightly-integrated recycling: drop pods in bag. Bag full? Seal it and drop it off at your UPS store. Pre-paid return shipping means zero-extra cost. Done. Milk frother is VERY easy to clean--takes about 15 seconds, if that. I've only owned the machine for a month, but the build and overall experience lends itself to belief this is a very high-quality unit. Excellent app (iOS/Android)---you can view/order/manage pods, accessories, maintenance/cleaning products and subscriptions right from your phone/tablet. Love a particular flavor? Just add it to your cart. It even supports automatic/routine replenishment if you want that. Seasonal and other specials show up in the app when available, making the app a one-stop-shop. Company is VERY plugged in environmentally and has created a coffee experience that doesn't fill a landfill. If you actually play the game the way Nespresso intends, it's a holistic coffee experience and a great one at that. Cons: No third-party pods, and pods are relatively expensive when compared to other "pod" brewing standards. You want this machine? You'll be buying Nespresso-branded pods from Nespresso, or authorized resellers, and at full-tilt retail which typically runs about $0.90 for an Espresso pod and up to $1.20 for their normal coffees (some origins are as high as $2.00 a pod). So each cup is roughly double the cost of a Keurig brew. There are about 20 different pod flavors and five sizes available, so most people will find SOMETHING they like, but if you don't love one of the 20, you're out of luck as there are no 3rd-party options without "hacking together" a used pod, some self-ground coffee, and some foil cap stickers you found on the Internet. Overall, this is an EXCELLENT machine for those who want more than a pod of coffee. I've owned it for a month and I'm 100% hooked.

I use this everyday and it works great! The size is perfect and slim. It brews great coffee (both regular cups and shots of espresso). I’ve been using it for months and it is easy to work and clean. The instructions come with cleaning instructions which I did have to watch the first time but after that it was super easy.

If we could give this thing 10 stars we totally would! The Nespresso is a game changer! We've had this one now for quite some time and it's still a Cadillac! We were adding up espresso stand costs and OMG.... So we decided to try this, and the lattes and mochas that we get out of this machine is every bit as good if not better in some cases than the coffee stand itself! And ya can have 2-3 a day and still not cost as much as one latte from the stand. The frother is key. DO NOT get one of these unless it comes with the plug in frother cup. That's the key to the amazing foam. The crema you get out of the espresso pods is like silk! We like the Chiaro or Scuro. Every bit as good as the stand! Super easy to clean. Do a weekly cleaning cycle, and a monthly descaling cycle and like a car with consistent oil changes this machine will last and deliver absolutely amazing coffee. If ya don't run these maintenance cycles every now and again it can cause error codes. This machine is just amazing, if ours ever goes down there will be an emergency ordering of another one LOL! I don't know what we'd do without it! I'm gonna go make an Iced latte right now! :)

The quickest and best cup of coffee I've ever had! It’s a total space-saver that barely makes a dent in my counter real estate, making it the perfect companion for a one or two-person household. Even better, cleaning and descaling are a breeze, so I spend more time sipping my brew and less time scrubbing the machine.

I am incredibly happy with this machine! It brews fantastic coffee—I go through the Melozio Boost and Roasted Hazelnut pods like crazy—and the crema it produces is always perfect. It's incredibly easy to use and looks great on the counter. The only feature I really wish it had out of the box was a dedicated hot water button, since I also like making tea and the occasional Americano. However, I actually found a really great workaround! If you just start the machine's cleaning process without a pod in it, it dispenses perfectly hot water. You just have to push the button again to stop the cycle once your mug is full. It’s a bit of a hack, but it works flawlessly for exactly what I need. If you're looking for a great espresso maker that can technically do plain hot water too, this is definitely the one to get!

Love this! Just got into coffee recently. The pods are kind of pricey, but they’re actually refillable if you get a refill kit off Amazon (I paid like $13 for the kit). Either way, much cheaper than daily Starbucks. No odor, it’s super quick to make a cup, super convenient, and the coffee comes out hot! Love it!

April 28, 2019 Review of Nespresso VertuoPlus Coffee and Espresso Maker by De'Longhi with Aeroccino, Grey PROS The coffee tastes better than starbucks or anywhere that makes it. It creates a frothy foam on the top of the coffee and really makes it an excellent cup. This is about 10x better than kureg as far as taste. Initial setup was easy out of the box. First cups were perfect and the machine made them without issue. CONS After about 2 months we have run into a few problems. The machine does not consistently work and continues to throw out the error code of "no water" or "water container empty" even when there is water in it. See the video for proof. After about 10-15 attempt it works and makes a cup. Luckily it doesn't reject the pod and it can be reused (even though it doesn't really even use it). Note this doesn't happen every time and usually it is the 2nd cup of the day that we end up fighting with the machine on. The other major complaint I have about this machine is precisely the way it tells you the error code. There is no display which code show a code. In stead you have to watch the flashing light and count how many red or green lights flash and how long they stay eliminated. Then you have to use the manual to look up the red/green code. Why can't you just have a $2 display that shows the status of the machine...WOW! What century are we in...lets make the error code reading as complicated at we can that way the user has to guess at the actual problem. Come on nespresso! Even a $5 calculator has a digital display. OK, back to the issue. As you can see on the video there is water in the carafe yet the machine continue to through an error. We are getting more and more frustrated by the cup. I will leave the rating at 3 stars but only because the coffee is so damn good.... when it does create a cup full. UPDATE 5/11/2019 Ok. Now we are going down to 1-star (from 3). The machine makes the first cup every morning just fine. The 2nd cup NEVER works. The "refill water" light flashing comes on after you press the button to start the 2nd cup. I called customer service at Amazon and because we are over the 30-day window (actually 35) Amazon won't take it back. They patch me into Nespresso hot-line and then Nespresso wants to troubleshoot the problem, all over again. After talking to two people at Nespresso and arguing over what the red flashing light means and actually reading the manual to the Nespresso person on the phone she finally agrees to "repair" the machine. At first she wanted to ONLY send an empty UPS box so the machine could be sent to be "repaired by a technician". She told me that process would take about 2-weeks. I told her that was unacceptable and I needed coffee. She reluctantly agreed to send a "loaner" machine that we could use while our machine is "being repaired". After an hour with her on the phone I was ready to give up. It was apparent she had a "protocol" that she had to follow in order to reduce the returns and get customers to give-up because their customer service process is too complicated or there is too much push-back from the representative. I'm overall very disappointed with Nespresso and wish I would have purchased the machine at the local target. At-least then I could just take it back or buy another one and then take this one back. Nespresso you need to whole-heartedly stand behind your product for greater than 35 days and not give your customers the run-around. Think about how many people I'm going to tell about my experience with your product and the poor customer service. Also, add a digital display to the machine, it can't cost more than a free calculator display. A real code to read instead of a flashing light to count flashes like morse code would REALLY help your customers AND your customer service representatives in troubleshooting the errors...DUHH!

I’ve owned this Nespresso VertuoPlus Deluxe with Milk Frother for over three years now, and it continues to impress me. I originally bought the Vertuo Next model, but found the manual locking mechanism a bit frustrating—so I returned it and got this one instead. Best decision! What I love most is how fully automated and easy to use it is—just press one button and it does everything for you. It’s not my primary daily machine, but I keep it in my living room upstairs so I don’t have to head to the kitchen every time I want coffee. It’s been super convenient. The coffee itself is fantastic—rich flavor, great crema, and a wide variety of pod options from espresso to full cups. The included milk frother is a game changer, especially if you like lattes, cappuccinos, or even cold drinks. It’s quiet, fast, easy to clean, and froths both hot and cold milk beautifully. The only reason I’m giving 4 stars instead of 5 is the cost of the capsules. They can get pricey for everyday use, especially if you're brewing more than once a day. But for occasional or guest use, it's perfect. Overall, a reliable, stylish, and high-quality machine that still works like new after years of use. Highly recommended if you value convenience, taste, and design.

Makes great coffee and espresso

This is the best coffee machine I’ve ever had. The colour is really nice and the coffee comes out great everytime. You can use any size nespresso pod which is a plus

Easy to use. Great foam.

Great coffee

A beautiful coffee maker