S**R
Stone-age software, HIGHLY INSECURE!!! Warning -- QuickBooks will put your financial data at risk!
Even though this is next year's version of Quickbooks, this software forces you to enable Microsoft Internet Explorer, which is massively insecure and was replaced by Microsoft YEARS AGO. Furthermore, it forces you to login and create an account online for DESKTOP installs.Quickbooks apparently has absolutely no respect for their customers, and I haven't even been able to start using it yet. Who knows what other pointless nightmares I'll find.Edit: Now that I've finally gotten beyond their archaic install requirements, and managed to use this DESKTOP software that forces an online account for absolutely no reason but to pad their own data mining dreams at the expense of my time and security, I managed to create a file with some data.THEN, bam! When trying to get back into MY OWN FILE, I am forced to create a TOTALLY NEW ACCOUNT password that is unrelated to the forced online account and password, just to access my own file using the software I purchased on my own machine. Why? Because security theater makes QuickBooks feel good.Attached an image of this pointless forced password. The password rules and recovery are some of the worst practices they can possibly recommend, and yet, they do, and force them on you too. Challenge questions that are public information? Check. Evil password requirements that modern hackers can break in milliseconds? Check. Pissing off users and wasting their time on insecure practices? Check.And I am supposed to trust the entire financial history of my business to a company that intentionally makes me insecure at every turn. This is horrid software that discounts both the user experience and the user's security.Their recommended password is "coMp1ex" -- are you **** kidding me? A software company is recommending a password that can be cracked in less than 10 milliseconds on any modern PC? These people should be sued into oblivion for malpractice.Edit 2: And now, AFTER installing and using the product, only THEN am I notified that they FORCE ME into being tracked ON DESKTOP SOFTWARE WITH MY MOST SENSITIVE FINANCIAL INFORMATION. Astonishing malpractice. These people have no respect for their customers or the security of American financial information. See attached screenshot.Edit 3: Attached another screenshot that shows the various sites that they are sharing information about you with when you use the desktop app. Those are just the ones I saw in 30 seconds or so. Who knows what insecure site they'll pass your information off to.
K**R
Wish I had not purchased it
Password REQUIRED, I am a small business, no employees, no credit card accepted, no bank accounts linked. The requirement for complex password and having to change it every 90 days is ABSURD!!. I deleted it off my system and went back to 2014 version. Intuit said they would refund, but I never received refund.
Q**Q
It's Quickbooks, what else is there to say
Pros: If you own a business, you probably already know how to use Quickbooks, therefore you'll already know how to use this software.Cons: If you are upgrading from a version that is older than Quickbooks 2010, you need to contact tech support to request the free Quickbooks 2010 trial version, import your company file into that first, then it will convert to Quickbooks 2010 format. After that, you can import your company data successfully into the 2019 version. This took me an entire day to get resolved, and even tech support doesn't seem to be aware that you need to do this, so I hope that this one sentence saves someone a lot of time. Another issue, when I installed Quickbooks 2019, I got a bunch of error messages whenever I launch it, and you have to press the ok button on the dialog box 20 times before you can see your company data. The way to clear that issue is to run the software once by right clicking on the Quickbooks icon on your desktop, and select "Run as Administrator". That cleared the problem. The software could have been designed better so as to not have that problem in the first place, and that alone is worthy of taking off a star from the rating. Another con is that in this version of Quickbooks, you have to password protect your company file. No way (that I can tell) to opt out of that. Another con is that about every 3 years or so, Intuit forces you to buy the software again, because they stop supporting it. The principles of modern day accounting haven't changed in 100 years, you really shouldn't have to buy new accounting software all the time. But this is how Intuit makes their money, so that is how it is. Another con, with this version of Quickbooks, you have to make an account with Intuit as other reviewers have said. I have no idea what they are spying on after that, or if this is even an issue to be concerned about. Accounting software should not require you to allow Intuit to spy on you. But there isn't any better accounting software that I know of, so I suppose the Gestapo will just have to spy on you, and that's that.
G**W
Experienced CPA offers his opinion
[This is actually a repeat of my 2016 review but still valid] As a CPA I have used and supported clients with their QuickBooks software since it was a DOS version. I can say without hesitation that each new release of the software is worse than the one before, except possibly the move from DOS to Windows.Intuit makes quite a bit of money from their check printing and payroll services. However, you can find the same quality of checks and you can actually do payroll WITHOUT their payroll updates. My office actually uses QB 2010 for payroll for a number of clients. We wrote a template that can be manually input for smaller number of employees (say 12-15) and it takes about 20 minutes from start to EFTPS finish. With larger ones, we can import the information. We have never made an error on any IRS forms.So, you CAN do payroll yourself without having to upgrade every 3 years to their monopolistic new and worsened software, and save on their onerous annual fees.However, I do have to admit, even though the desktop version is adequate for most companies, and I actually recommend it, it is far superior to the QB Online version. I have been involved in conerting many companies from online to desktop
R**B
Once again...
Once again, I find myself buying this upgrade to QuickBooks with a fantasy that it will open up faster, save quicker and not, well, stink so much. I don't think I've seen a tangible improvement for a decade or more. But, bravo for QuickBooks to once again get my cash.
Trustpilot
2 months ago
1 month ago