Question 1

The flat iron states 10a 125v on the end of the plug. are you sure it's dual voltage 110-220v?

Accepted Answer

Hi Friend,
This is true dual voltage flat iron (100-240V 50-60 Hz), you could check it on the heat plate or instruction manual. Because this is standard US plug, so on the end of the plug is 120V. If you want use it in 220V, the only thing that you need could be a plug adapter.
Hope it will help you.
Have a nice day.

Question 2

I am buying this in california,  but i am taking this to france. what other specific devices do i need?i have a converter that says no hairdryers.

Accepted Answer

If it says no hairdryers, it's an adapter.  A converter will will step up or step down the electrical current.  For example;  we have 110 here in the states and France runs on 220.  The converter will step down the 220 current to 110 so that the 220 current doesn't ruin what you've plugged in.  If your hairdryer isn't a dual voltage hairdryer you will need a converter (not an adapter) to step the current down from 220 to 110.  Also, the plugs in France are different from ours.  Therefore anything made for a  US outlet will not fit a French outlet.  Your devices such as phones, tablets and computers will only need an adapter depending on how long ago you bought them.  Walk into a good electronic store like Best Buy and they will probably be able to tell you if your devices are dual current or not.  If they are you will only need an adapter so that you'll be able to plug them in.  Anything that isn't dual current will require a converter.  Hope this information helps.  I lived in France for ten years and I'm visiting again this summer.

Question 3

What is the return policy?

Accepted Answer

Hi friend,
The Prfessional Keratin Hair Straightener promise one year replacement and two year warranty, if you have any question, pls feel free to contact us via our email: tianyuanheusa@163.com or the website email in USER MANUAL. 
MHD PROFESSIOANL is always there! Your satisfaction is our motivation to provide high quality services and products.

Question 4

Is the temperature setting fully adjustable? I saw a review elsewhere that indicated it had three set increments to choose from.

Accepted Answer

Hi friend,
The Instant Heat Up Hair Straightener adjust temperature control from 285F to 450F, for best results, follow these guidelines:  
285F – 370 F: Ideal for fine, thinning, or fragile hair
375F – 390F: Ideal for medium textured or wavy hair
390 F – 450F: Ideal for course, high curl, or resistant hair
The wide flat iron promise one year replacement and two year warranty, if you have any question, pls feel free to contact us via our email: tianyuanheusa@163.com or the website email in USER MANUAL. 
MHD PROFESSIOANL is always there!

About Us

Customer Services

Customer Support

Regional Access

Legal & Policies

Social

Get the App

MHU Professional Keratin Hair Straightener 1.25" Wide Flat Iron Hair straightener Instant Heat Up Flat Iron 285Ã¢â€žâ€°-450Ã¢â€žâ€°, Dual Voltage,Auto Shut Off (Updated Flat iron)

Details

Description

Have a Question? See What Others Asked

Common Questions