Luminous NXG 1450 Solar Inverter for Home, Office & Shops | 1450VA Pure Sinewave with ISOT Technology | Intelligent Load Sharing | Reliable Power Backup | LCD Display | with 36 Months Warranty

Good product.

I ordered an inverter around March and started using it in May. It is a big mistake.Worked just for 5 days afterwards no AC output is coming from the backside of the inverter.Now unable to return the product, only able to claim the warranty.I have registered a complaint at May 15th on Luminous website and service engineer came to my home at May 17th and told display board creating the problem and it should be replaced under warranty. We have stock and it can be immediately replaced within the next 2 days. They also said the inverter is a failure model and hangs randomly.Today may 26th but still the service engineer never came afterwards and did not replace the board. I'm calling everyday and reminding them about that. They lie for different reasons everyday.I have a lot of trust in the Luminous brand. Now everything is lost due to service persons and quality of product also a big question mark.I will update the review in case the issue is solved.Update:Product is serviced after 20 days. Now it is working again normally.Update 2:After 2 months of usage the same problem comes randomly. There is no AC output from the backside of the panel but it recovers automatically and AC output is working again.I don't sure when it will die completely. Surely a defective product sold by Amazon Seller.Completely not recommended to purchase from online. Luminous teams are also slow to respond and sort out the issues.

Superb product and support team is working superb, my product had an issue after using 1.3 years, Claim team responded well, and technicians came at the doorstep even in a village area and resolved the problem in a given time. Overall product and Claim service both are superb. Highly recommended.

Good product, sensitive to power fluctuations,

Very nice product

Two issue i face.1. Products warranty seal is damaged. Please look attached picture.2. Delivery boy asked me to collect from road, initially he declined to come home to deliver the product, he asks me to collect product 200 meter away road.

Was a good product and good service.

Old product sent from seller powered cable cut body was scratched and not working