Swan STM200N Teasmade with LCD Analogue Clock Light, Rapid Boil and Alarm, 600ml, 850W, White

Excellent teas made. I’ve used this for many years and generally they last about 5 years before developing problems after using it everyday. This is about the 5th one we have purchased!The best Teasmade

Works fine. Clock is strangely not accurate and needs adjusting every couple of weeks. The teapot is not a good pourer but OK if you start slowly!! If you have a power failure the clock resets to 12.00 and must be reset. There is no measure for the water and suggest you find a suitable sized vessel to keep with the unit.

Four stars, but maybe should be three. This is a hairsbreadth off being excellent. My immediate reaction to the teasmade is influenced by the enclosed leaflet, which does not show all correct icons for the buttons and fails to describe how to set it for. morning tea! I had to go on the internet to download the correct manual and I assume that the leaflet enclosed was printed in China. A few issues. There is no backup battery, so if there is even a momentary power cut, the time reverts to 12.00, and so no morning tea! Even moving the unit to another location or inadvertently disconnecting the power, the clock and alarm have to be reset. The alarm is very quiet and if you are a deep sleeper then you might miss your cuppa. The brightness of the clock is not able to be adjusted and already my teasmaid is living under a cloth cover as it is too bright. The teasmaid could be used both for bedside and also for another location in the bedroom and the ability to adjust clock brightness might accomodate this choice. The twelve hour clock also means that you can’t reset the unit until the evening unless you want to waste a cuppa in the early evening. Given the easy accessibility of very sophisticated chips with lots of menu features and a backup battery the designers have missed out on making this a very good product, and have opted for an “adequate” rating from me.

Useless. We have had many Teasmades and each time they last less long. This one was unusual in that when the teapot had its lid on it would not fit inside the machine because it was a millimetre too tall. Fortunately we now have a collection of old teapots so we used one of those. Set it on timed to pre-clean it. Worked fine. Set it again. At the appropriate time there was a click and the ‘set’ light went out but the water was not heated. Tried again and it worked fine. Have tried eight times with a 50% success rate. Not good enough. Added to the design failures with the clock that is difficult to read and the alarm which is difficult to set it really needs a complete re-design and some quality control. Come on Swan, you can do better than this, surely? PS. I got a replacement that seemed to work but the internal light glowed THROUGH the plastic casing. I checked with Swan who said that was a fault and should be returned. Amazon can’t return and replace twice - so maybe they should not be selling Teasmades? Swan need to instigate some form of quality control. Even the packing which shows where the lid is packed so that you don’t accidentally drop it HAS THE ARROW POINTING THE WRONG WAY so the lid falls out as soon as you unpack the teasmade! I’m looking at a kettle, teapot, cup, jug of milk and an alarm clock. Much simpler.

Spoilt for many by ergonomic issues. Scored 0 to 5, serious to noteworthy.1) The manual. eg No mention of how to change lamp bulb. No mention of importanceof setting tea pot handle forwards as shown on cover picture. Spout only fits over small angle.null pointe.2) The lamp. Still using 15 w pygmy bulb. On/Off switch needs hard push. Using one hand can push whole caboodle off table onto floor. null pointe.3) Hinge to kettle cover seems flimsy. quatre pointe.4) Alarm . Bleeper so boxed in you will not hear it unless awake. flashing blue light might attract attention. Bleeper auto stops after three minutes. null pointef5) Tea pot. my sample the pot is a tight fit over the lip in the unit and needs a push to get it to sit firmly on its base. cinq pointe.6) Tea pot lid. With a 30mm hole in it it is all but redundant. the lugs on the lid look fragile. The lid can be a little fiddly to fit and even more trouble to remove.. trois pointe.7) Blue light. Far too bright at night. une pointe.8) The Clock. Viewing angles badly set. Can only read time if eye level is above clock centre line.trois pointe.9) The Clock. Restarts automatically from 12 when power is restored. Alarm setting lost. Why is it not radio controlled.trois pointe.10) Time they had a voice operated version.Will Littlewoods (swan) take note of reviews? Not a snow flake in hells chance.I have owned several Swan Teasemades. The best died short of five years of daily use. Will this one do better? On taking the bottom cover off for a visual inspection this is what was seen.Loose wiring, the kettle separated from the clock and its back pack by a heat shield. The clock and its back pack are a single sub assembly with the push button switches and some logic and clock software.This assembly is clearly not intended to be replaceable. The labour cost would be prohibitive anyway.It essentially follows that the durability of this device depends heavily on the quality of this sub assembly.. The kettle has good fault protection. Some wires pass over a sharp edge on the heat shield.The mains cord is sleaved inside the unit but can get close to the kettle. But there is no evidence of any likely safety hazard. Any fault with the wiring external to the clock sub unit is repairable.. In summary the wiring is amateurish and I would not have passed it for production.Will this device be more durable? I think it has a good chance but be aware that any sub unit failure renders the device a write off.

Best thing ever tea first thing