What can I do if my portable monitor flickers or resets unexpectedly?

Make sure to use the original power adapter that came with the monitor, especially when connecting to phones/tablets/iPads, as these devices can not provide stable power.

Why it doesn't work when I connect the monitor with my device by my own USB-C to USB-C cable?

Please make sure the USB-C port on your laptop is a Thunderbolt 3/4/5 port or supports video display.

What if my laptop doesn't have a USB-C or HDMI port?(e.g Old Surface Pro/ HP Elitebook/ old MacBook )

If there is only a (mini)DP port on your laptop, a (mini)DP to HDMI adapter is required for the connection.

My Android phone has a USB-C port, does this monitor work with my phone/tablet by the original USB-C to USB-C cable?

These Samsung phones (Galaxy S8/S9/S10/S20/S21/S22series; Galaxy Note8/9/10/20series; Galaxy Fold, Z Fold 2/3/4) can work with monitor by our original USB-C cable.

How do I connect the iPhone to the monitor?

1. iPhone 15 and 16 series(excluding iPhone 16e) can work with the monitor by the original USB-C display cable we provided

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🦉 See more, carry less — the VisionOwl advantage!

FULL HD CLARITY - FHD 1280P resolution on a sleek 10.5-inch screen for sharp, immersive viewing on the go.
TRUE TO LIFE COLORS - 100% RGB wide color gamut delivers stunning, accurate hues for professional-grade visuals.
SEAMLESS COMPATIBILITY - Automatic image ratio adjustment means perfect display with any device, no hassle.
FEATHERLIGHT PORTABILITY - At just 8.8 oz, take your workspace anywhere without the bulk.
VIVID VISUALS EVERYWHERE - 450 nits brightness ensures crystal-clear viewing even in bright environments.

The VisionOwl Mobile Monitor is a 10.5-inch ultra-lightweight portable display weighing only 8.8 oz, featuring a bright 450 nits screen with 100% RGB wide color gamut and automatic image ratio compatibility. Its FHD 1280P resolution ensures crisp visuals, making it the perfect on-the-go second screen for professionals seeking vibrant, reliable performance.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Brand	VisionOwl
Product Dimensions	1.4 x 42.1 x 25.6 cm; 1.22 kg
Item model number	Y185LS
Is Discontinued By Manufacturer	No
Color	KAYXAE-2437
Item dimensions W x H	14 x 421 x 256 mm
Standing screen display size	18.5 Inches
Screen Resolution	1920x1080
Number of USB 2.0 Ports	2
Voltage	5 Volts
Wattage	14 W
Are Batteries Included	No
Item Weight	1.22 Kilograms

(Amazon Limited Brand) VisionOwl Mobile Monitor, 10.5 Inches, Ultra Light, 8.8 oz (249 g), High Brightness, 450 nits, 100% RGB Wide Color Gamut, Automatic Image Ratio Compatible, FHD1280P Ultra-Thin

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