YiShuo Automatic Soap Dispenser with Waterproof Base; Premium Fingerprint Resistant Brushed Stainless Steel;Touchless Infrared Motion Sensor for Bathroom or Kitchen

I really liked it when I first bought it but after a few months, some water must've entered into the battery compartment which is at the base of the unit. That corroded the batteries and must have caused a short because even after cleaning and drying, it no longer works. You would think that a device that is going to be used around water would have a water proof base in the battery compartment especially being at the base of the unit where water can easily drip onto.Update: ***Customer Service*** is exemplary. I must say that the company was great and replaced the faulty unit with a new one.

Worked One Day! Then wouldn't dispense the soap. Used fresh batteries and followed the instructions to the letter. The first day it even dispensed soap on its own with no one around! The only time it works now is when you take all of the batteries out, put them back in, and it will work only one time, after that there was nothing I could do to make it work. VERY DISAPPOINTED! Will go back to a manual pump.Changed my review to 5 stars because the owner of the store sent me a new product at his expense. Now that is Good Customer Service. Very honest on his explanation of the problem with the dispenser I received, with a sincere apology. Would consider his store in the future.

Just lasted 3 months of use, is rusted and dispenses soap on its own with no one around! or sometimes just doesn't work at all. Contacted Nick and alvin from Hayden company but they offered me to buy the replacement after paying half the cost. WHY should I pay for a product that claims of being waterproof but still rusts in 3 months. POOR Customer service. Would suggest you to buy cheap alternatives to this dispenser and stay away from this company.

Just got it so the jury is still out but so far I really like the soap volume adjust.We've owned this dispenser since early December 2016. Pretty rugged. It finally "died" this past week. I am a tinkerer. I disassembled the dispenser to see why the pump was not running. Kinda strange symptoms. The LED light would activate when setting the volume. No pump activation though. I finally discovered the detector was almost completely contaminated with dish washing soap. The soap is dispensed from a hole in the little arm of course. The detector is right next to it. Internally, the LED detector is protected by some black hard plastic, like hot glue. Some of the soap had leaked from the silicon tubing, under the black plastic and onto the LED, blocking the signal from the source LED on the bottom of the dispenser. I cleaned the receiving LED after removing the black plastic cap. Reassembled the unit and tested it. All is well again. I put some electrical tape between the LED and soap output hole since I did not have black glue and a hot glue gun. Just for information, the little pump on the bottom of the electric motor is a three wheel peristaltic. It is well lubricated. The drive sprocket is small but it seems to work. Watering down the dish washing liquid may increase it's life span.

Updated review: we took excellent care of this dispenser. We kept it away from water puddles, food splashed, and hot sun. We learned that hot sun made it harder for the sensor to recognize our hand (or was it bright sun, we weren’t sure) so we put Hayden in a dark, quiet corner on sunny days. Maybe that was when it all began. Soap started coming out watery, or it would keep coming out. Then it got fussier and fussier. Maybe it knew its birthday was coming up and in despair, it cried itself to sleep every night. That’s the only reason I can think that one morning when Hayden wouldn’t respond, I offered fresh batteries. I was horrified to find that Hayden had overdosed on corrosion for days, weeks...who knows how long. I wasn’t willing to give up. I called 411-help me clean this corrosion! We gave it our best effort and did a battery transplant. But sadly, it was too late. Oh Hayden, if only you had kept your batteries dry as promised, we could be together even now.Old review: Had this for two months now and it's working well. It complements the kitchen faucet perfectly, has a solid feel, and works smoothly. The rubber feet keep the base out of water.The only downside is me. I have had to unlearn the habit that if the soap is auto so is the faucet usually (like at a public restroom) so if I'm not thinking, I'll put my hands under the soap, then hold my hand under my own faucet expecting water to automatically come out. Yeah, our faucet ain't that fancy!

JUNKThis is a piece of crap... the owner emails you before you even get it and BEGS you to write a review because Amazon is investigating him because someone is "Falsely selling his product" WELL, I am here to tell you Folks that HE is the only one selling this product and it is sucks. It rusts through and is destroyed after a few weeks. Then, I got promises he would replace it. NEVER did. I am now filling an A-Z claim. I will NEVER recommend this man NICK or his CRAP SOAP CONTAINER - Stay away. Be aware. Get one at Target... got mine there for 25$ after this happened and it still works like a champ and haven't had to replace the batteries in 3 months. We have three kids and wash our hands a lot in this house. So that is saying something...But, stay away from this. I will post pictures of the whole bottom rusting soon.

I bought one of these things a year ago, and at the kitchen sink it has gotten a workout. Oddly, right after I bought it a knock-off company tricked me into writing a review for their dispenser and sent me a free dispenser that they produced.I thought it was Hayden that I was dealing with until Nick sent out an e-mail alerting me to the scheme to steal his design.Of course, the knock-off copy had multiple problems until it died 6 months in. Leaking soap, erratic operation, then electronic death.The Hayden that I actually paid for is still going strong, and I just bought another. Look no further if you want a touch-less soap dispenser.