💦 Sip Smart, Live Fresh!
The Countertop Water Filtration System offers an innovative solution for clean drinking water without the need for plumbing. With a capacity of 10,000 gallons and a 97% reduction in chlorine, this easy-to-install system is perfect for home or apartment use. Enjoy the convenience of filling your favorite water pitcher directly from the dispenser, all while saving money on replacement filters. Plus, it comes with a satisfaction guarantee for peace of mind.
V**)
Let's just hope it keeps working - support does not respond
A super-great product that isn't apparently backed up by any one.Easy to install.Flow rate amazing.Months later, still working and filtering.I thought the countertop approach would be bad, but it turns out to be way more convenient than a purely spout-based model - now the nozzle has the clearance to fill large containers, such as gallon containers and pasta pots.The flavor isn't *stellar* (we don't have great tasting tap water though) but is as good as any I've gotten from Brita, or Pure2o at an *amazing* flow rate.So it works and well. But SUPPORT has been UNRESPONSIVE - and I'm not even in the 'give me my money back' or 'support under warranty please' zoneI'm a Nevada resident and possibly use the same water system that Henderson-based Lake Industries accesses.I called in and was told to email the tech "david".I asked about hose dimensions (both to lengthen and if it needed replacement because it isn't a reinforced hose, and if I could replace current hose with reinforced etc.) and about how long I can expect the unit to work (since we're both likely on the same water system).Three emails and over a month later, still no response.If I ever get a response, Amazon will be the second to know.---Updated 8 March 2020Whilst I've not received a response from support, even after trying 5 times in the past 11 months, I've changed my rating from 3 to 4 stars. Because it works and has been working like a champion.That being said, I do expect that if you experience a problem, you're S.O.L. -- all I wanted was advice on getting measurements to make a more durable connection between valve and unit, and no one ever got back to me.Water flavor is still well within the range of acceptable (I figure we've used 660 gallons of pretty harsh tap water), flow rate is still amazing. Valve works and hose (my early fear) is still hosing.Updated April 2025I don't remember when I moved but the water filter lasted at least 24 months/two years (2019-2021+) and only required maintenance once (unscrew and clean faucet connector due to mineralization from the nasty city water) and not due to any fault of the filter.Needing a different waser filter in a different place (much cleaner municipal water), I ordered a new one in April 2023, and two years later even the new one is still running, with zero maintenance. I ordered yet another one (it is made in China) to store, 'cause tariffs, and upgraded this rating to five stars.I still never got an email back from the company's customer service though!
A**A
Works really well to improve taste of previously awful water
Our water in this small very rurual Montana town is horrible. It is impossible for me to taste it without gagging, even if I don't know beforehand what I'm drinking. Per official government water quality reports, it also has a lot of radon. My own pipes are old, so there's a lead issue as well (I suspect). This device effectively filtered the water so I can drink it, and makes decent coffee and tea. By itself, the water still has a bit of water softener taste/texture, but it's OK. This doesn't filter that out. I called the company with numerous questions before I used it, and Dave was extremely helpful and patient. I was concerned that the diverter tab had to be manually held while I was dispensing water -- which is supposed to be done for 10 minutes to flush it out before the first use -- and I couldn't hold it that long. He explained that 2 to 3 minutes of flushing was probably sufficient, and furthermore if the diverter tab continued to require manual holding, he would send a replacement if needed. It eventually turned out that after the unit was broken in, the diverter tab stayed pulled out during dispensing without being held. Actually, the 2 to 3 minute flush was not sufficient -- I did several of those over a couple of days -- and there was still a small amount of charcoal-looking residue in the bottom of my cup. I subsequently did a 10-minute flush, and the dispensed water now appears completely clear. I've made soup with it as well as hot beverages. My purpose in buying this was so I could stop going to a grocery store 35 miles away with an inside water vending machine where I'd been filling up jugs every couple of weeks. Dave said the filtered water from this unit was the equivalent of those grocery store dispensers. Not quite -- the grocery store's vended water still tastes better -- but this home filtering system is good enough. And I can avoid trips to the store! I've also ordered a Berkey travel unit as a backup. It hasn't arrived yet, but I will post a comparison once I try it. I highly recommend this product, and the seller.
C**O
Super-fast filtering, Easy installation, and No Filters to replace
I was getting tired of the slow, drip-drip-drip of the PUR water filter pitcher that was primarily used just to filter the heavy chlorine smell/taste out of our water. And this does it very quickly. Installation was a snap (assuming you do not have a goose-neck, flexible faucet head) and the filter auto-shuts off when you turn off the water (no second press of the bypass valve to turn it off).The speed/volume of filtering is astonishing compared to both my refrigerator water dispenser and the PUR, but it does require you to turn your volume up to a minimum pressure to keep filtering, it it will go into filter-bypass mode again. As others have noted, it does drip after being turned off, so the dispenser needs to hang over the sink.I'd easily get another if I could find a fixed faucet head that could accept the installer, or if the installer had another means of hooking into the kitchen water system for those who have flexible sink faucet heads. But I'm very pleased with this system.
Trustpilot
1 day ago
2 days ago