Genuine OEM DC97-14849A Samsung Dryer Drum & Tub Comes With Seals & Baffles

It's just as good as the original. Of course the original gave out at 18 months... outside of warrantee. The problem is the drum is thin and the weld is light on this model. They keep the weight down, but it tends to rip the metal at the weld over time. So far so good with this replacement. It's been in for a month without any problem.

This is the second repair we performed on this dryer. First one was for a faulty heating element. There are some great videos available to show you how to do it.This repair of the drum is pretty straight forward and dryer now seems to be working well. In addition to the new drum we bought and replaced the drive belt and the two from support wheels, as those wheels had be rubbing against the broken weld and shedding bits of rubber.Like a commenter earlier, I was also surprised the wheels use bushings and not bearings.I do not expect to buy another Samsung appliance. Love their phones, but the washer - dryers are dubious quality

Product works great. I installed it myself was easy and had no problems runs like new

Great so far easy to put in

For those of you that are experiencing the "thump-thump... thump-thump... thump-thump..." problem that the Samsung DV350AEW/XAA dryer is plagued with, it's a cracked seam, either on the front or back of the drum. I thought it was bad bearings on the rollers, so I replaced those, only to discover a cracked drum was the issue. ...for a 1000+ owners of this dryer. Overall the dryer is okay, it's SAMSUNG that is the POS in the equation. DON'T BUY SAMSUNG products!Okay, on to how to replace the drum without paying half the original cost of the dryer, or in my case 90% of cost. Got it 50% off on BF...The DC97-14849C is an exact replacement, for $139, incl s&h, and you can find it at Sears Parts Direct. In case Amazon blocks out the previously mentioned retailer, which they shouldn't since Amazon doesn't offer it, you will need to use your favorite search engine to find it. Hint: They sell Craftsman, and Roebuck used to be part of their title. Caveat, I had to wait 6 weeks for it to arrive.There's a YT video on how to install the drum, which regardless your mechanical skill level, you should be able to DIY in an hour, or less. Pay attention to the sound deadening strips on the drum when you remove it, they have 2 different color outlines. The reddish was towards the back on mine. Yours may differ. Probably the best way to orientate the drum is to measure from the front of the drum to the belt track on the old drum, then compare that to the replacement drum (which I did not do). I just compared them side-by-side...The sound deadening strips on the DC97-14849C are shorter, which if I had to guess, implies that the drum thickness is greater than the OEM stainless "Cracks-a-lot" drum, thus the need for less sound deadening. Could be SAMSUNG cheaped out, again. FYI, nothing comes in contact with these strips.The DC97-14849C is ceramic coated WHITE steel, NOT stainless. And in case you'e wondering, the "fins" do come attached with the new DC97-14849C. Although, if they didn't, it would tack on an additional 10 minutes of install time if you had to swap them out to the new one.Today is the first day using the DC97-14849C drum, and so far so good. Hopefully it buys me 10+ years of continued service, like the old school dryers did back in the day. Hopefully the matching SAMSUNG washer holds out as well. Doubtful, as front loader washers have their issues. Too much upkeep to prevent molding and smell. They do look pretty... but that stank, if you don't leave the door open for at least 2 days. Am I right?

Fixed my washer.

Arrived quickly and was installed that same day. Now my dryer work like new again.

So, I have the same model of Samsung dryer drum, and of course it has a crack and missing piece out of the drum. The thing that tipped me off to this break was the loud thump, thump, thump. I bought this dryer during a thanksgiving sale in 2011. Lowe's was out of stock so they said as soon as they get them in they would deliver it. So at the end of January 2012, almost over 8 weeks wait, we got the dryer in. Within the first two weeks of using it, there was a clickity clacking noise from the front of the dryer sounded like a roller. Waiting so long to just get to use this dryer, I didn't want a technician saying we'd have to get another one, so we just let it be. To this day it still makes a racket when drying, but it started sounding horrible with the thumping sound. Seeing as the drum broke and thinking Samsung would stand by their products, I called them around May or June the first time. Before I called them, I thought I had read somewhere in the owner's manual that the drum had a lifetime warranty. Of course this was not the case as they promptly said the dryer was out of warranty, but they referred me to an authorized repairman. As I see it, since there's no warranty (Samsung repeatedly made sure I knew this), I don't need an authorized repairman, as I can replace a drum. After finding the replacement drum for this dryer, the cost just for the part is over half of what I paid for the dryer. I realized at this point the problem is with the design and quality control at Samsung. This is the first and last stainless steel drum dryer I will ever buy. The reason is that this is the first drum I've ever seen break. I've never seen or heard of a steel drum breaking, and I've had 6 dryers in my lifetime, not including this one. So I called Samsung again today and asked if there was a powder coated direct replacement drum so this won't happen again. I told them how this is ridiculous that the drum is broken. The two people I talked to just apologized, but couldn't help with the part. They once again referred me to a parts store, and I couldn't get anywhere with them either. So I threw my hands up and said since I have all Samsung appliances and this dryer is the only thing that I'm having problems with, I'll just not buy anything Samsung anymore. Of course they said,"ok that's fine with them". What has the term customer service come to mean. So just like you reading this, I did find the direct replacement drum and on just the Sears repair site it says there's been over 1400 repairs done just to replace this drum. Now I'm not sure but if 1400+ steering wheels fell off of one make of car, I'm sure a recall for that part would happen.Hey Samsung, make this right and fix this problem, or stop selling.Update: I have found a direct replacement for this stainless drum. It's part number: dc97-07520kThis is a white powder coated drum.I found mine at Parts Dr. Com, but you can just do a search on Amazon or Google.I have been using it in my dryer since early December 2015 with no problems. I hope this helps.