Ellipse Keyless Smart Bike Lock with Theft Detection, Charcoal Grey

May 25 2017 UpdateComing home from work yesterday, the Elllipse app said my battery was low. I was parking the bike in my condo garage, so I didn't want to use it since there are no convenient electrical plugs. I locked my bike with my trusty Kryptonite lock, took the Ellipse upstairs and left it outside on my porch overnight. Even though it was dark, the next AM said it was fully charged!So I'm returning the lock because I can't trust it.1. Said it was locked on the app, but fell out twice while riding - resulting in broken spoke and fender - $100 repair.2. App sometimes requires phone reboot - not "seamless" Bluetooth connection3. App mis-reported battery level - was it full or low?The Lattis people do read these comments and respond - so that's a plus. But in my experience, it is not as simple or trustworthy as an old fashioned keyed U-lock.Previous review:I wanted this lock because I have 3 bikes and it would be great if I could use an app to unlock them without having to carry around a bunch of keys. So like anything else, there are good and bad things with this lock.Good-App works pretty well - most of the time-Touch pad is a nice feature - most of the time-Seems to keep a full charge when outsideBad-U-lock is pretty short. With my Kryptonite lock, I could lock the frame and front wheel, but not with the Ellipse-Locking seems inconsistent and this can be disastrous! I keep my lock attached/slotted in my rear pannier rack. It's fallen off twice when it says its locked. This resulted in the U falling into my spokes and destroying my back fender. I think the two sides of the lock are independent, but don't always seem to engage equally?-Sometimes you get a warning that the U is not engaged, but the two times the U has fallen off, the app says it was locked.-App doesn't always recognize the lock. I've had to reboot phone to get it to recognize the lock. When that happens, it seems that the touchpad on the lock doesn't work either, are they connected/related?-It's pretty much a two handed procedure to lock/unlock. Have to hold the phone and also juggle the phone and the lock. I live in the frozen tundra, so I hope the proximity unlocking feature works - haven't tried it yet.Overall, locking and unlocking your bike takes longer with the Ellipse than a typical key lock. I like technology,, but not sure if this is an advance over the old fashioned U-lock with a key. But I'm keeping an open mind.

I'm giving two stars because the lock costs sooooo much.I have been following this lock since it was called "Skylock" and was on a crowdfunding site. I have commuted in Los Angeles for five years, and have had two bicycles stolen (one right across the street from the restaurant I was working in during rush hour traffic). All I cared about when the Ellipse came out was the theft alerts. I don't need a keyless lock, and obviously I've done more than enough "bike sharing". I just wanted the opportunity to walk up on a bike thief in the middle of the act and give them the surprise of a lifetime. Well, surprise. We ain't there yet. The bluetooth range might be 800 feet in a Nebraska corn field, but in Beverly Hills, it's about twenty feet from the bike rack to the side entrance to the Nosh (where I work), and the lock disconnects before the door is closed behind me. I tried several things. I took my iPhone out of its thick Otterbox case: nothing. I turned off my Apple Watch: nothing. I tried my wife's Samsung s7: nothing. So I don't see how they can possibly make claims that the lock will alert you when it's being tampered with. Unless you park your bike next to your desk, you're S.O.L.I've had the pleasure of testing two separate Ellipses now, because I was told by their customer service that the first one was definitely behaving out of character. The replacement lock is exactly the same as the one I sent them. For all I know it IS the lock I sent them. I've had an extremely frustrating experience with the Ellipse by Lattis (and I've got the email thread to prove it). I am returning this lock. I know this is the future of bicycle protection, and I'm excited about it, but it's not ready for the mean streets of Beverly Hills yet.

The media could not be loaded. This lock feels very sturdy and the app gives you great theft detection alerts. I saw other reviews that said that the lock wasn't long enough, but when connected through the real triangle around the wheel, it fits just fine, even on bike with larger tires. A longer lock would make it easier to use a portable angle grinder or a jack to break the lock. The lock has a keypad with a programmable PIN that can be used to unlock the Ellipse if your phone battery is dead. Even living in the rainy and overcast Pacific Northwest, the solar panels of the lock were able to gather enough energy. In the winter when my bike is store in the office, I can plug the lock into a USB charger. The app can be set up to either lock or lock based on the distance from your phone. My wife loves that there is even crash detection, so if I crash the Ellipse lock will send her an alert.

was really glad to have it, worked well...'cause more often than keys I carry my phone around...anyway, 6 month after purchase...the lock crashed ...maybe latest firmware update was part of that issue...hard to say..as I amtrying to get an answer from lattis support since a month or so...

Ours needed some kind of resetting when it arrived. And one time it wouldn't open up to let the metal piece back in. But eventually, we were able to get everything to work. In theory, it's a great product. A little more time will tell if it's perfect or still finicky, but so far, so good, I suppose.