My Wisa SoundSend is blinking red, what does this mean?

The WiSA SoundSend blinking red is one state that indicates when the transmitter did not successfully reconnect to all of the speakers that it had previously connected to. If you get a blinking red, please ensure that all of the speakers that have been associated with the SoundSend are checked to ensure that they are powered on and the SoundSend can be restarted. Thank you

How many outlets do you need

Each speaker requires 1 power cable, so you will need to have at least 3-5 outlets for the front (2 front speakers, 1 center speaker, 1 subwoofer, and 1 for the transmitter), and then an additional 2 for the surround speakers. You may need an extra power strip just for the front set of speakers depending how many outlets are available.

Why is it not free delivery for the Platin Monaco 5.1 white? It costs $89 for delivery.

That I cannot tell you as I had the black ones but possibly because they have to ship from the factory and it's an extra expense I don't know.

I am thinking about buying this. But there is no cover for the speaker. Where can we get the cover?

Only the new 5.1.2 monaco have covers

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🎬 Elevate your home cinema game with Monaco’s wireless surround sound mastery!

COMPACT STYLISH DESIGN - Low-profile subwoofer and sleek speakers fit discreetly in any space, blending premium aesthetics with practical placement.
LIGHTNING FAST AUDIO SYNC - Enjoy perfect lip-sync with imperceptible latency under 5.2 milliseconds, ensuring crystal-clear dialogue and immersive soundscapes.
CINEMA QUALITY SURROUND SOUND - Experience 5.1.2 channels of rich, uncompressed 24-bit/48kHz audio that transforms your living room into a private theater.
SEAMLESS WIRELESS CONNECTIVITY - WiSA certification guarantees flawless, interference-free wireless performance with effortless setup and compatibility.
SMART CONTROL AT YOUR FINGERTIPS - Adjust volume and customize sound profiles easily via your TV remote or the intuitive SoundSend app for a personalized audio experience.

The Platin Monaco 5.1.2 Home Theater System delivers a premium wireless surround sound experience with 5.1.2 channels of uncompressed 24-bit/48kHz audio, WiSA certification for top-tier wireless reliability, and ultra-low latency under 5.2ms for perfect audio-video sync. Its compact design and smart app control make it the ultimate upgrade for immersive home entertainment.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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Brand Name	Platin
Speaker Type	Subwoofer
Colour Name	Black
Product Dimensions	23.11 x 23.11 x 23.11 cm; 20.93 kg
Item model number	Monaco53
Manufacturer	Hansong Technology
Item Weight	20 kg 900 g

Platin Monaco 5.1.2 - Home Theater System - Wireless Surround Sound System Upstream Shooting Speakers - THX Tuned & WiSA Certified

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