So the picture is just super blurry - what can I do?

Hi - We are sorry to hear that the VTech VM350 does not work as expected. Try resetting the baby unit by disconnecting the power for approximately 15 seconds. Re-plug the AC power and test the unit again. If this does not help, please contact our support team for assistance. Thank you!

Confused! the vm350 that is sold with 1 camera cannot have an additional camera added? even though the vm350 is also sold with 2 cameras?

When I received my monitor with 2 cameras the instructions said up to 4 total can be use!

The night vision is super blurry. My friend bought the same exact one and hers isn't blurry.?

Hi, no the night vision isn't blurry at all. You can actually see everything clear as day. I liked it so much, I got 2 of them.

Does the parent unit have a mute button, or does the volume turn completely off so you can see the video, but not hear the audio?

Hi - Yes, the parent unit speakerphone of the VTech VM350 can be muted by adjusting the volume. Thank you for your interest!

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Description

👶 Keep an Eye on Your Little One, Anytime, Anywhere!

SEE IN THE DARK - Automatic night vision ensures your little one is always in sight.
SECURE AND PRIVATE - Enjoy peace of mind with encrypted video transmission.
TWO WAY COMMUNICATION - Talk to your baby from anywhere in your home.
STAY CONNECTED ANYTIME - Experience crystal-clear HD video streaming, day or night.
LARGE DISPLAY FOR PEACE OF MIND - 5-inch screen provides a wide view of your nursery.

The VTech VM350 is a state-of-the-art digital video baby monitor featuring HD resolution, a 5-inch display, and automatic night vision, ensuring you can always keep an eye on your baby, day or night.

Specifications

Indoor/Outdoor Usage	Indoor
Compatible Devices	Baby Monitor
Power Source	Battery Powered
Connectivity Protocol	2.4GHz FHSS
Controller Type	Push Button
Mounting Type	Wall Mount
Video Capture Resolution	480p
Color	Monitor with 1 Camera
Number of Items	1
Included Components	1 Parent Video Unit, 1 Camera
Number of Channels	2
Wireless Communication Technology	Wireless
Form Factor	Dome
Material	Plastic
Wattage	6 watts
Item dimensions L x W x H	6.47 x 3.11 x 4.95 inches
Batteries Required?	Yes
Item Weight	1.2 Pounds
Focus Type	Auto Focus
Low light technology	Night Color
Zoom Type	Digital
Alert Type	low_battery
Room Type	Nursery
Light Source Type	Infrared
Video Capture Format	MJPEG
Specific Uses For Product	Baby Monitoring
Unit Count	19.2 Ounce
International Protection Rating	IP65
Global Trade Identification Number	00735078044501
UPC	735078044501
Product Dimensions	6.47 x 3.11 x 4.95 inches
Item model number	VM350
Batteries	1 Lithium Polymer batteries required. (included)
Is Discontinued By Manufacturer	No
Material Type	Plastic
Additional product features	2-Way Audio, Cry Detection, Night Vision, Portable
Style	5" with Fix Camera
Battery life	4 Hours
Standing screen display size	5 Inches
Sensor technology	nightvision, room_temperature
Item Weight	1.2 pounds

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.