Xerox WorkCentre 6515/DN Color Multifunction Printer, Amazon Dash Replenishment Ready

Being spoiled by working for large enterprises that offered printers that can auto duplex print and scan-to-email, fax, and photocopy, I was delighted to find one for home that is priced at a hair over $500 CAD including the cost of the wifi adapter that I ordered separately. This is my review after about 14 months of owning this device:The pros:* Set up overall was a breeze (except scan-to-email, see below in cons). Literally plugged the wifi adapter in, powered up the printer and followed the instructions and was printing right away.* Connectivity is incredible - don't really use USB or cloud print, but once I completed setup all my devices immediately could print to it over wi-fi and we are mixed household of Mac's, PC's, iPhones/iPads, Android devices.* I am extremely happy with the print quality. I'm mostly a document and slide deck warrior and don't require really print photos, but the quality for those purposes is excellent.* Can't understate how awesome duplex printing is, helps keep the print package smaller and save trees.* Duplex scanning to email and the auto-feed scanning tray is great also, allows me to sign and send documents to contacts with ease.* The thing has hummed along and other than the a small issue with wake-to-print (see below in cons) has worked flawlessly.Cons:* Scan to email was a bit tricky to set up. It was very unintuitive what parameters I had to enter to get it working (used gmail as the outgoing mail server). To make things worse, I entered the correct settings initially but they didn't work so I tried a whole lot of other things before trying those settings again which worked the second time around. Online help was sparse on this topic, would be good if Xerox provided examples for the more popular setups such as Gmail, Exchange, Hotmail, iCloud, and etc. This was the only thing preventing me giving this a 5 star rating - I'm an IT professional and struggled with this, I can only imagine the challenges that a non-technical person would face.* After getting the printer up and running, the only quirk I've noticed in the last 14 months is once in a while, the wake to print stops working and I need to reboot the printer before any of the devices can send it print jobs. This is infrequent, probably occurred 6 times in the 14 months. I also never power off the printer, so I understand that high tech devices sometimes need a reboot - I reboot my phone more often than this printer.* I gave "Touch Screen" a 3 out of 5 stars because it is very sluggish - I'm probably being overly critical since it's probably unreasonable to expect immediate feedback like a modern smart phone. The best way I can describe it is it's about as fast as those old Windows CE phones where every tap takes a good 1 or 2 seconds for a response, which I find annoying every time I need to do something that requires multiple taps on that screen (such as scan-to-email).

I bought this printer so I would have a tool that could readily print the extensive documentation, lessons, notes, etc for school. I just ran across this printer again in my feed and I was in shock. The sticker for this printer now is 400 dollars more than I when I purchased it. It was listed for 314 and totaled at 335 with tax. In the tech world, items that age out tend to drop in value - not the reverse. I have been in IT since the days of the Tandy Computer, so I know the trends.The day after the warranty expired, I went to use the document feeder to scan a few diagrams. Note that I had only used the document feeder no more than five times and scanned no more than 30 sheets of paper prior to this particular moment. On this day when I went to initiate the document feeder scan, the Xerox printer stalled, rebooted, and presented an error code - (062-380). After doing extensive research on this error I found that it's a fault message for the scanning head.Since I work in IT and have "connections", I reached out to our printer repair person who comes on site. I inquired about my Xerox. Unfortunately, his company doesn't dive into Xerox repairs - those are typically contracted by Xerox. So, I made a call to a local Xerox company and they wanted $300 an hour to service it. On this day my 314-dollar printer became a single-purpose device - printing only (I have no purpose for the faxing functionality). It would be cheaper for me to try and make the repairs I thought. However, I could not find any video within the deepest realms of the internet that could assist me with this task.In summary, the price of this printer now compared to what I paid for it in the year 2020, I would not recommend purchasing it. For one, the price from the seller is simply price-gouging. I would rather pay the price I did and wait for the ship to come in than pay the current sticker listing. Secondly, unless you work for Xerox and/or are skilled with its repairs, I would avoid purchasing it or any other Xerox model. It was sad to actually see what I thought was an investment become faulty the single day after the warranty expired - especially considering I had not used the document scanner as a workhorse.

I picked the Xerox as I have always wanted to get one and this machine fitted my exact requirements, it is Colour laser, Duplex, auto document feeder, and it does Fax.However, within a few weeks of this printer arriving and fully setup, I had to contact Xerox support already. The Fax wasn't working properly... it is something I have to live with as after a few more weeks of working with Xerox, it appears the phone line for the Fax protocol required a traditional phone signal will not work properly with the one I have.Now, after 11 months or so of using the printer, I've finally found a laser glossy paper that would work. It is actually very difficult to find these, it took several trips to a specialized shop to finally have those paper in my possession. However, this introduced another problem about this printer. The two output would be acceptable on about 40% of the output, but the two sides seems to have a weird issue where it will be either lighter or just bleed....Xerox has now submitted a request for a technician to contact me so they can come and take a look at this printer... hopefully before warranty runs out....Edit: The disappointment has now extended to Xerox and their technicians. When I wrote the above review, it was slightly after contacting Xerox Canada's Tech support line. Once they have determined a technician must be dispatched, they indicated someone will be in contact with me within 24 hours. I waited 48 hours and still haven't heard back from anyone and called into Xerox again, they apologized and escalated the ticket again, asking me to wait another 24 hours. 24 hours have now passed and I still haven't heard from anyone. If this is a business printer and I have clients waiting for me to print something, Xerox and their technicians just cost me 4 business days.Edit 2: After my previous update, Xerox finally got in touch with me and have been using my resources to test the printer. My toner level went from 90+% to now in the low 40s. Printing and photo copying the same thing again and again on my Glossy paper at their L1, L2, onsite, and L3 technical rep's request. When the L3 couldn't resolve it, they have assigned it to the lab for review in an attempt to find out why there are some flaws on the paper once it comes out of the fuser.In the 4th week, I made a call into Xerox call centre and found out the Lab side closed my case, citing the Gloss paper is too heavy for the printer. They claim the paper is 122 g/m2 while the printer can only handle between 75-105 g/m2. I asked the to send me the details of where that is indicated in their specification and when it arrived, it looks like an internal documentation that isn't available to the consumer. However, what I found interesting is that the weight they have indicated is for paper types of 'Bond, Hole-punched, Letterhead, Plain, and Pre-printed'. While the ones the L1, L2, onsite, and L3s have been asking me to test was Lightweight Glossy Cardstock, with a weight of 106-176 g/m2, a weight that the papers I have fall under.I am awaiting Xerox's answer on why they have tested it against something where their L1, L2, onsite, and L3 indicated that the paper type I have isn't a type of. What are their reasons for classifying Glossy Laser Paper in the plain class instead of the 'glossy' class... I am anticipating they will simply dismiss my question with something else, but we'll see.For the record, I have two type of paper tested with the same results, Hammermill's Premium Laser Gloss paper for Color and HP's Premium Presentation paper Glossy for Laser.

Prior to this I had an HP LaserJet Pro 200 color MFP for my home office, which I was quite happy with, but was looking for something faster and could do duplex printing and scanning. I was originally drawn to the HP m477fdw, but I took a bit of a gamble and went with the Xerox, and am glad I did.Setup:Just plug an Ethernet cable from my router to the printer, turn on, and go though wizard on LCD display. I just skipped all the stuff about security and pin codes, since it's a home office. On my Windows 10 computer, I initially just added the printer through Windows and it installed the drivers and all seemed to work fine, but I later realized there were some limitations that way (duplex printing had to be enabled from an additional Xerox Experience app that got installed). So I installed the latest printer and scanner driver from the Xerox website for the 6515 and those worked great. Duplex printing enabled by default. When installing the scanner driver it gives you a choice of TWAIN or WIA. When I installed the TWAIN, nothing I had would work, but when I installed the WIA I found that all 3rd party scanning software I had worked (VueScan, HP Scan and Capture from Windows Store, and Windows Scan that comes with Windows). Alternatively, by sharing a folder in Windows, it was easy to find that folder in the control panel on the printer and set it as a destination for scans. It remembers the folder and login info for all future scans, just takes a few seconds to log into it each time. All computers on my wireless network easily found the printer and are able to print and scan to/from it wirelessly. By downloading the Android plug in from the store, my phone easily prints to the printer wirelessly as well. Don't know why anyone would buy the wireless module.Pros:- Speed, both printing and scanning. So much faster than my HP 200. Should be a little faster than 477 according to specs and reviews.- Ease of setup.- Output quality. Color and exposure accuracy of pictures is spot-on. I thought my HP was good, but this made me realize that the HP's colors and exposure of photos weren't nearly as accurate.- Single pass duplex scanning. HP 477 doesn't have duplex scanning at all, let alone single-pass. Making 2-sided copies is so fast.- Control panel folds down to allow scanning of books that stick out of flatbed. HP doesn't seem to be able to do this.- Build quality- Low power for this speed class, so doesn't dim the room lights, like a Samsung I tried.Cons (minor):- Control panel is laggy (by smartphone standards), but similar to HP.- Has to warm up for 10 sec before can use the control panel. HP 200 was instant.- Still makes noise (fan) when in low-power idle state. HP 200 was silent. I have the Xerox set to go to sleep after 2 minutes (minimum) of inactivity (default was 6 min). Sleep mode is silent. Takes about 20-30 seconds for first-page out from sleep mode, depending on content. If I know I'm going to print something soon, I can manually wake it up ahead of time by pressing the power button.- HP's text was a little bolder, which made it a little more readable.- Doesn't come with any scanning software, but third-party software seems to work well.

Excellent multi-function printer!Others have commented on how difficult it was to set up. If you are at all tech savvy you should have no trouble. All the settings use standard networking terminology, and are easily located in the web interface. The only thing I used the touch screen for was to set an initial static address. After that I used the web interface from my PC. I did have a little trouble locating the default password in the manual. So I googled it and found that it is 1111. All manufactures should put basic information such as default address, username and password, on the first page of their manual. Unfortunately such is hardly ever the case. One shouldn't have to go looking all over for it.By the way I made no attempt to use WiFi, mine is hard wired. I, personally, would only use WiFi if I had no other option.I found the device easy enough to configure that I never consulted the manual.I downloaded the current Windows driver from the Xerox web site. It works perfectly. The print quality is excellent!I created a share on one of my PCs for Scans, and had scanning to folder working on the first try.The same with scanning to email, worked on the first attempt. I use Office 365 for my email.I had a little trouble trying to find the Fax settings in the web interface, but once located, that was easy to setup too.I have one small gripe about the touch screen. When scanning, the device remembers who scanned last so it is necessary to clear the previous users name from the scanning screen. If you don't do this, you will end up scanning to yourself, and the previous user.If you plan to buy any Multi Function Printer (regardless of brand) you will be much better off if you have some familiarity with basic networking terminology. Otherwise any of them are likely to be intimidating.Likes:Excellent print quality.Excellent scan quality.It's a good size for a home office.No issues interfacing with my home network.Windows print driver worked perfectly.Two sided scanning and printing.This is a substantial machine. It is quite heavy, and seems to be well made.Dislikes:Configuring the Fax was a little confusing.The device remembering the previous user in the scan settings, might get tiresome.The Linux driver on the Xerox web site would not work with my Mint 18.2 Linux PC, I had to locate a different driver elsewhere. A number of people in online forums have the same issue. But if you use Linux, then you are used to having to putz with things to get them to work anyway.In summary, I feel this device is a good value for the money. If you are looking for an MFP for your home or small business, this one is hard to beat.Yes, I recommend it to others.