MicrosoftSculpt Ergonomic Wireless Desktop Keyboard and Wireless Mouse L5V-00001

Great customer service, love this keyboard!

Defective itemCannot use itThe USB is bent so doesn’t connect with keyboardCannot find a way to speak to Amazon or the sellerWasted $450

I’ve had mine for almost 12 years. The encryption alone makes it worth the money. Though stressful to never lose the usb key when changing offices. People mention sticky keys… it’s true but sticky keys are a result of sticky fingers… clean it will electronic safe cleaner like WD-40 electronics cleaner and it’s back working perfect.For this seller you’re probably getting a used one or refurbished one as Microsoft hasn’t made these in a decade. So the price seems steep but it’s a quality product the stands up to time. Take that as you will. If new it’ll be the last keyboard you buy.

Took awhile to come had to buy elsewhere but this is the best keyboard ever made

After delivered, for the first few weeks, both keyboard and mouse were working fine and then neither wanted to work. Our IT guy looked at it and thought he had resolved the issue but an hour later, the mouse isn't working again. In less than 30 days, there doesn't seem to be an opportunity to return but am hoping the seller can make it right and send another mouse. Over $400 for this combo and am hoping it's not a waste.UPDATE SPOKE TO SELLER AND WILL NOT BE REPURCHASING THROUGH THIS SELLER. HORRIBLE SELLER

It is very difficult to adjust to how the keyboard is set up. I have been a medical transcriptionist for well over 30 years and type sometimes 30+ pages in a day and I have been using this keyboard for two weeks and I still hit the wrong keys because it is so tightly spaced. I also do not like the 10-key pad separated from the keyboard itself and do not use it.

I bought this keyboard 12 years ago but now have 2 keys that have stopped working at the same time.

The keys stick, making it almost impossible to work effectively. We cannot return because the return window has closed. Thus was a waste of money. I do not recommend purchasing this item. Microsoft Community has expressed frustration with this item as well.