ISMARTALARM(TM)) Ismart Icam Keep Pro Cam Home Control

Please do not rely on this camera for your security, it's not reliable!! I bought two of these cameras to see if it was worth a further investment. Even if they were free, I wouldn't recommend them. Firstly, they tend to go offline at random times. I have a super fast fibre broadband connection with a high quality router so there's no good reason for this to happen as all my other wireless devices including those further away seem to stay online. Whilst I was away, I had a lot of problems connecting to the cameras via the phone app. Again, having tested my data connection on the phone it was more than fine so there's no good reason for this. Whilst the camera is stated to have 1080p resolution, the quality of the recording is very poor and not what you'd expect for something advertised as 1080p. Finally, the iStreamAlarm app is not supported on a tablet so you're stuck using the phone to view it on. Ask yourself why you would spend any amount of money on a security camera you can't rely on.I have now purchased and installed the Arlo Pro 2 system which in my opinion is far superior in every regard to the iStreamAlarm. Firstly, these 1080p cameras have a much better quality of recording than iStreamAlarm. It stays online and I have not had any issues with them going offline as with the iStreamAlarm. It has a phone app, tablet app and you can check your cameras online via the browser. Whichever method you use, you can view any of the cameras live or view any previous recordings stored in the cloud. The cameras are operated with rechargeable batteries that last for many weeks, months even, before requiring a recharge in my case. Finally it also has two way audio and I can speak via any selected camera! Yes these are much more expensive, but they also work as I expect them to!!! As I stated above, why spend any amount of money on security cameras unless you can rely on it? I now let kids play with the "iStreamAlarm" as "toys" for a bit of fun rather than using them for my home security.

Please DO NOT waste your money on this product. The hardware is ok (when it works), but unfortunately key features simply do not consistently work, eg Arm/Disarm. As an example, I spent a morning following support desk instructions for the set-up (ie. unplug the camera & router, and switch both back on again) to try & get the Arm/Disarm functionality working, only to find out on 10/06/19 from the support team that there was a server issue on 06/06/19 which prevented you from arming & disarming the device. Unless you additionally follow “iSmart Alarm” on Twitter, you’ll have no clue as to when there are technical issues impacting the product. If you can’t consistently Arm/Disarm the camera 100% of the time, then essentially you have purchased a plastic box.Additionally the accompanying iPhone app is poorly designed, with key features which do not work (e.g. the Support link), which apparently is known about, but not advertised in advance. I flagged this to the iSmart support team in May, and it’s still not working, so you are required to raise a support ticket to them. At a minimum, the support feature on the App should work!This item is advertised as pretty much an easy set-up out of the box, which unfortunately isn’t the case. I appreciate that there will always be some technical issues with any product, but I was expecting this to be a far better customer experience. My advice would be to go for an alternative option, which is more reliable, has a better app, and works straight out of the box.I’ve subsequently bought some BLINK cameras, which are fantastic. They work straight out of the box, the App is extremely easy to use, and not a single glitch so far. THIS is the product to go for. DO NOT waste your money on an iCamera Keep.

Looks like a nice bit of kit- sleek design, nice packaging, and various good reviews. Sadly after installing the recommended software on a both an iPhone and iPad and allowing it to apply a firmware update, the tilt/swivel functions are nowhere to be seen. I will sadly be reboxing and sending back for a refund as this does not perform as described or reviewed. Really no excuse to have a mature product out in the retail channel that has non-functioning software or missing functionality, it's just a sign of poor testing and QA.

Nice looking unit, with an ‘Apple’ approach to instructions. Need to download the app to start to see any controls at all. Mine is continually asking to connect for an update when it is attached by hard connection to my phone or iPad, even after the update is completed. The picture quality is OK, but only 720, which is adequate but don’t expect HD. Very disappointed that it does not work with Amazon’s Echo Dot system in the UK. This ought to be made clear, it only works in the USA. Nervous about extending the kit and its futureproofing capacity. As a stand alone camera, it does the job, no problem connecting when away from home. Shame the audio is not two way.

The app has stopped working(doesn't even load up) and was never very reliable. The system needed restarting on a regular basis.No sign of any fix,For the price, the picture quality is good, even with the night vision.