EUREKA Groove Robot Vacuum Cleaner, Wi-Fi Connected, App, Alexa & Remote Controls, Self-Charging, Ner300, Black

Waste of moneyNo after sales serviceBogusVery bad performanceFrequent breakdownEven after 16 reminders service not givenProblem persistingHopeless eureka forbes equipmentsDo not buy at any cost

Never buy eureka forbes robo vaccum cleaner worst product .. i leaves many thrash particles ... and service is the worst .. last 10 day complaining after buying no response .

I don’t typically write reviews, but this low price robot vacuum deserves it. At first, it was not working well. It would run into everything and get stuck and just shut down after like a minute. I reprogrammed it and recharged it for a looooong time and now it works really well! Small container, but you get what you pay for. Also my dog is a little sh*t and he peed on this TWICE while it was charging and it still works. I am amazed. It’s also quieter than a standard vacuum so love that

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This vacuum works very well and the battery lasts long enough to run through our condo at MAX suction without having to recharge.The remote control isn’t reliable, I may try replacing the batteries that the unit came with.The Euereka robot skill necessary to work with Alexa is NOT available for activation by Canadian Amazon users, only American Amazon customers. I tried to get access to the skill by creating an American Amazon account, but that didn’t work either.,I spoke with the Amazon.ca technical support and the technician tried to help, but he wasn’t able to. Amazon wasn’t aware that the skill wasn’t available to Canadian customers and are trying to make it available. Works well with my iPhone app though.UPDATE: Jan 9, 2021Unfortunately, I was unable to get the skill made available to Canadian customers.I called Eureka and after quite some time waiting while the Service Representative tried to find an answer, she eventually came back on the phone and told me that it was a problem Amazon.ca had to rectify, not Eureka. She apologized for the inconvenience and the call was ended.Ugh.I had waited a little longer to see if Amazon Canada would release the skill, but it never happened.I started to worry about running out of time to return the vacuum , as the Alexa skill IS something I want.As the days passed, I noticed many vacuums have replacement parts available like brushes, rollers, bags, etc. I looked to see if Eureka parts are easy to order.It turns out that you can’t get THOSE without ordering them for the US either, which means long wait times for delivery, not to mention the extra shipping charges!I decided enough was enough. Time to return the vacuum before it was too late.Amazon, as usual, was Amazing! They agreed to the return. I packed the vacuum and used the provided shipping label. Within minutes of dropping it off at my local UPS Store, I received a notification saying my refund has been sent to my credit card.By the way, no shipping fees for the return either!Amazon rocks! Eureka, well, not so much.We decided to get the iRobot Roomba i6+. It has a significantly higher price tag, but with the auto-emptying base, intelligent mapping, voice command (I can even set the vacuum to operate when we’re not home), etc., it is SO WORTH IT!!!

Runs very fast and hits in the things. But has great suction. Also has a small problem finding home base and mounting for charging.

I bought the Eureka Groove Robot Vacuum Cleaner for my mother to help her to get to clean hard to reach areas of the house. Specifically under beds and furniture. The first thing you need to do is make sure that the vacuum has enough light for the front sensors can see obstructions. It first goes randomly around to figure out objects in a room. Then goes around them and clean the rest of the area. After some considerable use I recommend wiping dust on the front sensors to keep detection to the maximum. For people who have "debris left behind" don't forget to clean or replace the filter in the collection canister. The suction is coming from through the filter to be contained there. The app is not available for Alexa in Canada for years. As well as changing Alexa's voice to male option. I guest Amazon has forgotten Canadian customers; so I would think twice before buying echo smart products. I bought a Google Nest Hub recently to replace my echo. The app is fully supported on Android no matter where you are. As an improvement, I wish that Eureka would add room mapping in the app. Overall pretty satisfied with the performance and operability of the Groove.