How to ensure the output of 4K@60Hz?

Please use HDMI to HDMI 2.0/2.1 Cable shorter than 15 feet in length and use as few cable adapters as possible. Then manually debug into desktop mode and set 4K@60Hz output. You also need to set it in-game if necessary.

Why do external devices such as mouse and keyboard not work well when docking?

When you dock your Steam Deck, please connect your power adapter to provide sufficient power supply.

Why does the Ethernet not work?

After the SteamOS is upgraded, you need to manually enter the desktop mode and connect the wired network. Turn off Wi-Fi, or set the wired connection priority.

Why does the TV not recognize my sound barrier and deactivate the CEC device?

In the Steam settings, click Audio, there is output, and click "External Devices", and the audio can be transmitted to the TV.

Does the dock output video over USB-C port?

No, the USB-C port is for power input only.

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🎮 Dock, Charge, Play — Elevate Your Gaming Command Center

POWER UP FAST - 100W USB-C port delivers max charging speed to keep your device ready to go.
ULTRA HD VISUALS - Experience stunning 4K@60Hz clarity for your gaming and streaming needs.
SEAMLESS CONNECTIVITY - Gigabit Ethernet ensures lag-free, stable online gaming and streaming.
ALL IN ONE CONVENIENCE - Combines hub and stand to declutter your desk and elevate your setup.
CROSS DEVICE COMPATIBLE - Works flawlessly with Steam Deck, ROG Ally, Legion Go, MSI Claw, and more.

The JSAUX Steam Deck Dock is a versatile 6-in-1 docking station designed for Steam Deck and compatible devices, featuring 4K@60Hz HDMI output, gigabit Ethernet, three USB 3.0 ports, and a 100W USB-C charging port. It combines a hub and stand to streamline your gaming setup while delivering fast charging and stable connectivity for an immersive experience.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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