How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps:

What can I do if my monitor cannot reach 8K@30Hz?

1). Ensure that the monitor is connected to HDMI2 port alone.

When HDMI2 connected, why does the laptop freeze when the resolution is adjusted to 8K@30Hz and HDR is turned on?

This is related to the memory of the graphics card. Generally, it is not recommended to enable HDR at 8K@30Hz. In addition, if there is a freeze at 4K@60Hz, please also turn off HDR .

When I connect to 2 monitors with Mac, why do both monitors show the same image?

When Mac is connected to dual monitor devices, the docking station can only support extending one display, and another display can only copy the display you extended, which means it only supports AAA or ABB

Why does the docking station get hot when working?

When the product works at full load for a long time, the power increases and the temperature rises. 0C - 50C is a normal and reasonable range. This is normal for all hubs and is not a quality issue. Please feel free to use it.

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🚀 Elevate Your Setup: Where Power Meets Performance!

POWER UP WITHOUT LIMITS - Enjoy 100W Power Delivery while keeping your devices charged.
LIGHTNING FAST DATA TRANSFER - Experience 10 Gbps speeds for quick file transfers and efficient workflows.
STAY CONNECTED AT HIGH SPEED - Utilize ultra-fast 1000Mbps Ethernet for reliable internet access.
UNLEASH YOUR LAPTOPS POTENTIAL - Transform your workspace with 11 versatile ports.
SEAMLESS MULTI MONITOR EXPERIENCE - Connect two displays in stunning 4K@60Hz for ultimate productivity.

The UGREENRevodok Pro 211 Laptop Docking Station is an 11-in-1 USB-C hub designed to enhance your laptop's capabilities. With dual HDMI ports supporting up to 4K@60Hz and a single 8K@30Hz output, it allows for seamless multitasking. The docking station features a 10 Gbps USB-C port, multiple USB-A ports, and a 100W Power Delivery for efficient charging. Additionally, it includes a gigabit Ethernet port and SD/Micro SD card readers, making it compatible with a wide range of devices.

₨2011

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Color	grey
Total Usb Ports	5
Wattage	100 watts
Compatible Devices	Keyboards, Monitors, Laptops, Card Readers, Hard Disk Drive
Hardware Interface	Ethernet, USB 3.0, USB 3.2 Gen 2, Secure Digital Card
Number of Ports	11
Total Number of HDMI Ports	2
Item Dimensions L x W x H	5.71"L x 2.76"W x 0.79"H

UGREENRevodok Pro 211 Laptop Docking Station 11 in 1 USB C Dock Dual HDMI 4K@60Hz Single 8K@30Hz 10Gbps Data Port 100W PD Gigabit Ethernet, SD/TF Card Reader Compatible for Thinkpad, Zenbook and more

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