What should I do after receiving my new espresso machine?

Upon receiving your machine, ensure to read the user manual thoroughly and run a cleaning cycle with water before your first use to ensure optimal performance and hygiene.

What is the voltage of the espresso machine?

The espresso machine operates at 120 Volts and is suitable for use in the United States.

What are the steps to brew a cup of espresso using my new machine for the first time?

You can check out the operation video located next to the main product image on Amazon, or consult the user manual. Should you have further inquiries, please don't hesitate to reach out to our after-sales team at your convenience.

How do I clean the steam wand after making milk-based drinks?

Immediatly use a damp cloth to wipe off milk stains on the outside of the steam wand and release steam to flush out residue inside the steam wand, you can also refer to the user manual.

Is there a detailed operation video to watch?

Yes, after entering the Gevi store page, click on "Categories", select "Instructional Videos", choose "ECM 5418", and you will be directed to the page where you can watch the operation video for the espresso machine.

Desertcart Logo

Deliver to Seychelles

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.