How is the length? I usually wear an 8.5 but in some shoes I size up, others I size down.

I normally wear a 8.5 too, but for Sketchers On-The-go 600-Brilliancy Sport Sandal, I wear a 9. I used the size chart & measured my foot. My foot is real close to 9.8 inches, but maybe a hair over, which would be a size 8, but since I never size down, I decided to size up & it was perfect.

I wear a size 11 and occasionally 11.5. This sandal is a large 11 for me, personally, so I would not order up.

Can the backstrap be tightened? I have a narrow ankles.

The back ankle strap is sewn in on both sides to a side strap that comes out of the sole at both sides. Do not count on being able to tighten or loosen it based on adjustment of the top strap. In reality, it does not work.

Is there a reason why this company can’t seem to give you the same colored sandals????

It may seem odd that the sandals are not exactly alike. However, they both contain the same color combination. Wearing them, they look great together and are so very comfortable. I love mine!

Desertcart Logo

Deliver to Seychelles

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.