Hotpoint Indesit Tumble Dryer Jockey Pulley Wheel C00113879

I purchased this item when my tumble dryer broke down half way through a cycle which was a really big inconvenience. After stripping down the machine and finding out this part was broken i took to here to order this replacement part. When it arrived the item was well packaged and on closer inspection i was very happy with the quality of the part. The wheel is by far a better quality material than the original item and the bearing was able to allow the wheel to run freely. Once this product was installed i was very impressed with how well it fitted with no need to alter or change anything which i have had to do on previous replacement parts i have ordered for domestic appliances. Once the machine was put back together i was surprised how quiet the machine had become prior to the repairs being undertaken.

Fitted this jockey wheel and it squeaked loudly from day one. For a few weeks, the noise got louder with each use until it eventually stopped - as did the whole dryer drum. After dismantling the dryer again, I found the jockey wheel had collapsed and trapped the drive belt which was then damaged by the motor spindle continuing to spin.The brass bush bearing on this wheel is just not up to the job - see attached images. The friction between the brass bush and its axle was too much and both disintegrated very quickly.I requested a return/refund but was turned down immediately because the return window had closed. Amazon customer services contacted the seller to action a refund under their Ts&Cs regarding the legal warranty but the seller neither replied nor actioned a refund. Buy at your own risk - if it all goes Pete Tong, the seller may refuse to do anything about it.It's a sub-standard part and I've received sub-standard service when trying to get a refund. I've now also had to pay out extra for a replacement belt that was damaged when the jockey wheel failed - bad experience all round! Stay well clear!My best advice would be to pay a couple of extra pounds and source a replacement jockey wheel which has a proper bearing (I've learned from experience and done just that - the new one with a bearing has been working a treat since I installed it along with the new belt) as the brass bush just isn't up to the job.

Received this product after 5 working days (1 day after the earliest date of delivery so not bad!) - Product seemed very sturdy and comparing this with the suspected faulty part quickly made me realize the offender of my broken tumble dryer was indeed the jockey wheel.Right to do this, you will need to remove the top and the side panel (Phillips screwdriver and a lot or force needed for the top). Once removed you then remove the plastic housing for the fan (use a flat head to loosen all the inserts) and the fan itself (Pliers needed for Jubilee clip removal before removing fan). Once removed you'll see the belt over the jockey wheel, used an 8mm socket to remove both bolts then re-seat the new wheel and lock in bolts again.Right now for the HARD PART - Re-seating the belt over the wheel is a very tough process you need to ensure you get enough slack just to seat a tiny bit of it over the jockey wheel, once you have then spin the drum so the rest of the belt will follow you should hear a loud knock which is just the belt catching onto the wheel. I sat there afterwards for about 2-3 minutes spinning it both ways to ensure the belt would not come off.I HIGHLY RECOMMEND!!! Watching a Youtube tutorial on how to do this (Seriously DON'T attempt without doing so), I am probably the biggest noob at fixing things or even general DIY but after watching E-spares tutorial video on how to replace this i done it within about 30-45 minutes.

I thought our tumble dryer motor had seized. The drum wouldn't turn at all. After watching a video tutorial I opened up the dryer and took a good look around. The band had become loose and snagged under the jockey wheel due to excessive play in the jockey wheel.Fitting the new jockey wheel was straight forward but stretching the band back was very difficult (I hear there is a specific tool to do this, pricey no doubt). I found it best to let the dryer run for a few minutes with the belt loosely in place. This applied heat to the belt making it pliable and easier to handle.Remember to check if you need a new belt when ordering a jockey wheel. Removing the drum enough to slip over a new belt is fiddley and watch out for the very sharp edges (I didn't, ouch).I'd recommend having a go before calling out a repair agent or buying a replacement machine. Just be careful, go slowly and prepare for a reasonable test of strength.

Fast delivery, easy to fit.Wheel seems very loose on spindle allowing it a noticeable amount of movement along the rod. The rod also seems to have a notch cut into it around the midway point. This allows the wheel to angle slightly, which in my case just leads to the belt slipping off the wheel during usage.