How tall are the canisters? (Pictures appear small, but picturs are also deceptive!)

The filters themselves are 8in long. The canister body is approximately 9in. The overall height of the unit is approximately 13in tall. Hope this helps.

can this be installed outside (in a non-freezing environment)?

Hi, Thanks for your interest in our whole house filter product. I'm sorry but no, this product is only designed for in-door use only, thank you. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 Kind Regards Mia Lauren Customer Service Rep

Can this unit be used in a condo?

Hi, Thanks for your interest in our whole house filter product. Since this filter uses 1" fitting, if it can be connected to your current water line, it should be able to use in a condo. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 Kind Regards Mia Lauren Customer Service Rep

Is the filter delivered alongside the machine, or do I need to buy the filter separately?

Dear Sandra, Thank you for your inquiry. The system comes with two filters – a PP cotton filter and an activated carbon filter. The PP filter requires replacement every 3-6 months. The GAC filter requires replacement every six months. We recommend buying extra filters for an emergency and here is the link for your reference: https://www.amazon.com/dp/B08RHLWQ6N I hope this information may help you. Please feel free to let us know if you have any other questions. Thank you. Kind Regards, Mia Lauren Customer Service Rep

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🚿 Elevate Every Drop: Whole House Purity Meets Effortless Performance

DIY FRIENDLY SETUP - Easy installation with included wrench means no plumber needed—upgrade your home in an afternoon.
FLOW THAT NEVER FAILS - Stable 15 GPM flow rate backed by 100,000+ water hammer tests ensures uninterrupted water supply.
PURE WATER WHOLE HOME - 5-stage filtration slashes chlorine, lead & odors for crystal-clear water everywhere.
PROTECT YOUR INVESTMENT - Prevents rust and sediment buildup, extending the life of your pipes and appliances.
BUILT TO LAST SAVE MORE - Long-lasting filters with 3-6 month replacement cycles cut down your maintenance costs.

The Waterdrop WHF21-PG is a robust 2-stage whole house water filtration system featuring a 5-micron sediment filter and a natural coconut shell carbon filter. Designed for professional-grade performance, it reduces chlorine, lead, odors, and sediments while maintaining a stable 15 GPM flow. Durable food-grade housing withstands up to 300 psi, ensuring long-term reliability. Easy DIY installation and extended filter lifespans make it a cost-effective upgrade for healthier water throughout your home.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Manufacturer	Waterdrop
Part number	WD-WHF21-PG
Item Weight	8.26 Kilograms
Product Dimensions	36.5 x 19 x 39.5 cm; 8.25 kg
Item model number	WD-WHF21-PG
Material	Polypropylene, coconut shell
Power source type	Corded Electric
Installation Method	Under Sink
Flow Rate	15 Gallons Per Minute
Special Features	Chlorine Reduction
Included components	water filter
Batteries Included?	No
Batteries Required?	No

Waterdrop WHF21-PG 5 Micron 2-Stage Whole House Water Filtration System, with 10" x 4.5" Sediment Filer and Carbon Filter, Highly Reduce Chlorine, Lead, Taste and Odor, 1" Inlet/Outlet

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