I recieved a email saying i get a product for free due to my resent activity, it's saying even i try it's not free???

Those are what is known as a phishing attempt. Don't even open those kinds of emails. If you do you run the risk of having spy, or malware, installed on your hard drive. If in doubt, just contact Amazon customer service, you will eventually be given the option of having them call you, which they do almost immediately. Also do not open any messages that say something like "Your Amazon account is/will be frozen..." Amazon doesn't work like that. Again if you're in doubt, contact customer service.

Does it show stars. Big dipper etc

Perfect gift choice, it is now my grandsons favorite. He is fascinated by it! Very well made I would certainly recommend it and yes it shows stars lots of them.

Does it cycle through the colors or do you press the button for the next color?

It does both. You can choose a color and there is a cycle option too. :)

Are the planets in the solar system crystal ball ststionary

Hard to tell since they are so small you can barely see them. There is no way you are able to identify the planets. Even tried with a magnifying glass and still couldn’t see them.

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Description

🌌 Illuminate your space with the cosmos in crystal clarity!

GALACTIC GLOW - Six vibrant LED colors with touch control to set the perfect cosmic mood.
DESK TO DORM DECOR - A sleek, space-inspired centerpiece that elevates any professional or study space.
CRYSTAL CLEAR UNIVERSE - Premium K9 crystal ball for unmatched transparency and gloss.
INSPIRE FUTURE ASTRONOMERS - Educational and captivating gift that sparks curiosity in kids and adults alike.
PRECISION PLANETARY ENGRAVING - Advanced laser tech creates sharp, fade-proof 3D planet details.

The ERWEI 3D Solar System Model is a 3.15-inch K9 crystal globe featuring laser-engraved planets with clear, stereoscopic detail. It includes a touch-activated LED base offering six color modes powered by AAA batteries or USB, making it a stunning educational and decorative piece perfect for desks, bedrooms, or classrooms.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.