TOZO A1 Mini Wireless Earbuds Bluetooth 5.3 in Ear Light-Weight Headphones Built-in Microphone, IPX5 Waterproof, Immersive Premium Sound Long Distance Connection Headset with Charging Case, White

I am writing to express my disappointment with the TOZO A1 Mini Wireless Earbuds that I recently purchased from your store on Amazon. While initially satisfied with the product, I am now facing a significant issue with the device that has rendered it almost unusable.Within a mere one-month period after the purchase, the volume of the earbuds has inexplicably decreased to the point where I can barely hear the voice while using them for phone calls. This is incredibly frustrating, as I had trusted the TOZO brand and your store when making this purchase. Unfortunately, this issue has only surfaced after the return window has elapsed, leaving me stuck with a product that is not meeting the expected standards.I must emphasize how painful and inconvenient this experience has been, especially considering the trust I placed in the product and your store. As a customer, I believe in the importance of after-sales support and customer satisfaction. Given the circumstances, I kindly request that you consider my situation and demonstrate your commitment to customer-centric service.If possible, I would appreciate it if you could explore the option of a replacement for the TOZO A1 Mini Wireless Earbuds. This would not only alleviate my current dissatisfaction but also reaffirm your dedication to ensuring that your customers receive a reliable and high-quality product.I understand that issues can arise with electronic devices, and I genuinely hope that you view this matter with the utmost importance. A prompt and positive resolution would go a long way in restoring my faith in both TOZO products and your store's commitment to customer satisfaction.Thank you for your attention to this matter. I look forward to your prompt response and a resolution that leaves me satisfied as a customer.I recently purchased the TOZO A1 Mini Wireless Earbuds from this seller on Amazon, and unfortunately, encountered an issue with the volume of the device within the first month of use. The volume became extremely low during phone calls, making it difficult to hear the other party.However, I must commend the outstanding customer service provided by the TOZO team. After reaching out to them regarding the issue, they promptly responded and offered to replace the faulty device without any hassle.The replacement process was smooth, and I received the new earbuds in a timely manner. The new device works flawlessly, and I am once again enjoying the crystal-clear sound quality and convenience of the TOZO A1 Mini Wireless Earbuds.I truly appreciate the dedication of the TOZO team to ensuring customer satisfaction. Their prompt response and efficient handling of the issue have exceeded my expectations. Thank you, TOZO, for your excellent customer service and commitment to quality products.I highly recommend both the TOZO A1 Mini Wireless Earbuds and this seller on Amazon for their exceptional customer support.Five stars all the way!

The battery life is not good! One of the earbud is getting drained with no time. Within 1.5 years it has reached a stage where you can no longer use it!!!

This is my second time purchasing these earbuds, and I couldn't be happier with them. The sound quality is excellent, and the build is impressive,lightweight and super comfortable to wear. What I love most is the TOZO app, which lets you connect the device and fine-tune the sound to your preference. It's simply awesome. Absolutely love it!

I consider myself an audiophile and have used premium brands because I'm very choosey. However, after loosing a good pair a year ago I left bad spending too much so soon so I read the reviews on this and went ahead. I love them so much I have changed my mind on even considering a premium brand in the future. These are just top notch on all ranges of sound. No noise cancelling but at higher volume you won't notice. I use them even while riding to listen to spoken audio podcasts. Crystal clear. I. Listen mostly to electronic and classical piano. The sound is fantastic. No complaints.Been using them. Since July 2023. Dropped them a few times but still no trouble. Good build quality. Fits well into the ear and doesn't make you look silly by sticking out.Don't think too much. Just buy them.

I bought this item based on the other reviews and the existing counts. I was using this product around a week. The advantages are, The audio quality is decent and clear. It also filters noise during the call. It fits in our ears perfectly, some times it creating slight pain but still it is comfortable.But as mentioned in the other reviews, it won't connect with two devices at the same. It only connects to single device. Example, when i try to connect with my laptop and mobile, it is not. So every time i need to disconnect one device and have to connect with other device. At this price range, this option is not available and it is very disappointing. Another thing is battery life, I won't say it is poor at the same time it is not excellent or good. Its okay. For continues use, it only with stands 3-4 hours max. Overall, in this price range and quality you can consider other brands as well..

Sound output is too low as it has less powerful drivers....clarity is below average. But mics are pretty good for this price which is a massive surprise. 2 stars for that only.

The media could not be loaded. I bought this Again, because My charinge Case was missed 😢 so again i buy this...This TWS was Excellent sound quality with brilliant design...Thank you Tozo

Ghatiya product. Range kharab hai,connection bahut hi kharab hai. Battery backup ekdam ghatiya. Charging issues bahut hai.