It looks like it also comes in black. How do I choose black?

Hello, Sorry for any confusion- the photos that look black are shown in a dark room to show off the LED light feature. Feel free to give us a call at 888-881-4668 if you have any further questions. Thank you!

How difficult is it to assemble get the lights to work and water flowing? Is the look of the fountain true to the picture?

Hello, It is very easy to assemble, just fill the fountain with water and plug the pump in. Please feel free to give us a call at 888-881-4668 if you have any further questions. Thank you.

Is the color a true grey as picture?

The fountain is grey and brown mix. An questions please call 888-881-4668. Thanks

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.