iSpring Whole House Water Filter System, Highly Reduces Sediment, Taste, Odor, and up to 99% Chlorine, 3-Stage w/ 20-Inch Sediment and Carbon Block Filters, Model: WGB32B, 1" Inlet/Outlet

iSpring whole house filter systemWe needed to replace an older oversized filter system for our well water. Based on the many positive reviews about iSpring we decided to give it a try. We did not regret it, on the contrary we were agreeably surprised with the quality of the products and excellent technical support.After a few phone calls and mail exchanges with the technicians, we got all the information needed for a successful system setup. It’s not so much about just buying any filter, but the right filters, combination, tailored for the specific application and water source. Worth to mention that the technical support staff was very knowledgeable, helpful and friendly.Based on their recommendations we installed :WSP jumbo spin down filter 100 microns, 3 stage filters sediment combo , iron manganese, heavy metals, plus an additional WDS 150K to reduce scale. This purified water goes into a reservoir tank 1100 gal and from the tank to an additional carbon block filter and the UV 55FS. Result: crystal clear water, no odor whatsoever, good in taste and much better than most of the bottled waters.The installation was no problem and everything worked flawless, no water leaks.However, only after a few weeks the UV lamp burned out and this failure was reported to iSpring. The problem was immediately solved by John from technical support, there was no need for lengthy explanation, he arranged to send us all the required parts a new ballast resistor/switch, a flow meter and wow even 2 replacement lamp’s.Replacement was easy and everything works perfect. The filters are now in use for more than ½ year and there is no pressure drop along the filters and the water is as pure as it can be. What more do you want?5 stars and highly recommended.

UPDATE AFTER SEVERAL WEEKS OF USE...Had a couple small leaks from the top of the blue filter housings. These were easily fixed by further tightening the housings. This leads me to my only complaint so far... the installation instructions advise against "overtightening" the blue filter housings. Just exactly what does this mean? I was careful not to torque the housings beyond what I thought was correct. However, the slight leaks required me to tighten even further- and actually quite tight. The instructions should be more clear on the correct amount of tightening required. Also- pro tip- before attempting to tighten you'll need to relieve pressure on the system by opening the bypass branch and opening the drain valve. Otherwise you'll be tightening against the pressurized system- which is not possible. Other than this unclear instruction, the system continues to work great and the results are excellent.INITAL REVIEW: Today I installed this system in my house. It took about three hours of total work. The house has moderately hard well water, and I installed this unit between the well and softener. Although the softener is doing its job, we were still not pleased with the odor and color of the soft water. Several light clothing items and bed sheets have been stained, and the sinks accumulated reddish stains- so we decided to purchase this iSpring system. I have noticed an immediate improvement in color and odor- but this is way to early to declare victory... we need to experience it over some time.That said, I wanted to comment on the ease of installation. I've seen several reviews where buyers complained about leaking and other difficulties. I can say that I had absolutely no problems in the assembly/installation. No leaks, no missing parts, easy to follow instructions. I am a very confident DIY guy- so that helps I'm sure- but here are some essential DIY tips...1) You do not need to hire a plumber!! Use PEX plumbing materials with copper crimp rings and plastic fittings. Plumbers will tell you to stick with copper, but this is nonsense! PEX is SO easy to work with and meets all codes. Use a Sharkbite fitting to attach to existing copper lines if needed, but otherwise save money and use the PEX crimp ring method. And, use a 1" male thread to 3/4 Sharkbite plastic reducer coupling to connect the filter manifold to your plumbing (assuming you have 3/4 lines). There are multitudes of YouTube guides for using PEX. I live in the Midwest and use Menards- they have all the materials needed in stock.2) Assemble the entire filter manifold along with the PEX lines and by-pass valves on a 1/2 plywood panel on your work bench prior to mounting to the wall. This is so much easier than crimping PEX rings when the unit is hanging in a tight space at an awkward angle. After you finish on your bench, you'll have just two lines (in and out) to connect after you hang the panel in its location. (Don't hang and tighten the three filters until your unit is on the wall). Doing this pre-work on the bench also minimizes the time your water is shut off. I only had my water off about twenty minutes to make the two splices needed.3) Use the plumbing layout guide provided. I saw a complaint that someone couldn't relieve pressure when taking off a filter- but this would never be a problem if the instructions for positioning by-pass and shut-off valves are followed.Hope these tips help. We are looking forward to evaluating the water quality over the next several weeks to confirm what we've initially seen.

I installed this 3-stage system in 2020. I was impressed by the quality and the ease of installation. The water quality immediately improved in taste, clarity/turbidity and scale build-up. We have been VERY pleased with the performance and cost effectiveness of this System & the iSpring replacement filters. Additionally, over the years, whenever I had a question, a call to Customer Support got me to a LIVE knowledgable person with real answers.Recently, after 5 years of use, one of the filter caps (black female threaded piece that accepts the blue filter housing) developed a crack. I called Customer Support first thing to check about a replacement repair part.Within seconds my call was answered by Nick and within 2 minutes Nick thoroughly understood my situation. He indicated, even though I was well beyond warranty, he would ship me a complete new top machine head (all 3 black caps assembled together in a new mounting bracket). All Nick needed was a copy of my original invoice and my shipping address.This Customer Support was the BEST I have ever received (and I’m a 77 year-old Handyman/Engineer). Entire call lasted less than 5 minutes and the whole mood was positive and focused on fixing my issue. Oh, additionally, the Machine Head arrived in less than 2-½ days (55 hrs.from my call!!)!!HIGHLY RECOMMEND!