Dell Chromebook 11 5190 Intel Celeron N3350 X2 1.1GHz 4GB 16GB 11.6in, Black (Renewed)

Excellent. I took a chance that this would be a good computer and I wasn't wrong. I did notice that the reviews that were negative were all for the touch screen models. I ordered the non touch screen and got a machine without a single scratch on it anywhere. Looked brand new. The keys show no wear from use and it works beautifully. It is a little slow but I don't use it for anything where that is a problem. Thanks Amazon.

This was a complete FAILURE on Global Certified Authentic's part.When the product arrived at my door I was highly excited to open it and package it as a gift to my son who is an over the road driver.When I opened the product and inspected the unit I was disappointed to find the following:The casing had a deep scratch on the bottom of the unit. Multiple others all over the device.The charging port was completely useless. It looked as if there was a broken charger snapped off inside the port. The unit would not even turn on.Upon receiving the replacement unit and charging cable, the power supply did not have the proper wattage to charge the device.Again, disappointing 😞 .I contacted the company yet again concerning this issue. I was advised that they no longer had any chargers for the unit in stock and that a refund of only $15 would be provided. Would you please locate me an OEM Dell charger for this device for $15.Well, let me tell you something. The charger that was shipped with the only working unit on the first order which is what was needed for the second cost much more than the amount that was offered as a refund.The product description said excellent condition. These devices are to go through a rigorous refurbishment process to check them for faults to see what has to be replaced or repaired. Failure on Global Certified Authentic's part.Two orders and two failures. I will never recommend this company to anyone and will steer clear in the future.Amazon should delist them until they get there act together.

This laptop is PERFECT for my college work! Very easy to use, durable, has a strong connection to internet, in great condition, and looks great!

I just use it for random crap, nothing important. It works pretty well for being refurbished, it's just slightly slow sometimes and it'll have trouble loading an app, which is expected tbh. The screen flipping into the tablet mode is a lil wonky sometimes but like i said, it works pretty well.

good computer at great price

The audio will occasionally cut and sound grainy, and will sometimes say I'm listening on headphones at random so it will cut my audio with no explanation. The touchscreen works most of the time, but it doesn't respond to the edges and isn't precise. And the best part !!! This is not even the model I bought ! I was sent a different dell chromebook with generally the same abilities, it works, that's why it took me so long to notice. The problem is, this chromebook is at least 10 years old. I did not realize this until I tried to download a chrome extension for the first time yesterday, and after trying to update chrome, i realized I was stuck. Which is great. Thanks for sending me the Dell Chromebook 11-3189. It still works for most of my work, so I cant be overly upset, but now I'm unable to download any chrome extensions.

Worked well. Haven’t fully tested the battery is yet but the battery does work.

The chromebook works just fine and the specs are the same or better than advertised, but it is very clearly not a 2021 model. It is actually a Dell 11.6" Chromebook 11 3189 from 2018, and I have no idea why thy lied about it, I still would have bought it. I just wanted a cheap Chromebook to watch videos on, with and HDMI port, and that's what I got, but the deceit just really rubs me the wrong way. The condition of mine is pretty good but certainly not excellent. There is a small imperfection in the display, and the battery shows as 78% health. Both of which I would have expected to be fixed on a truly refurbished product. Additionally the laptop is no longer supported and will not receive updates from google any more, which is also pretty suspect considering its supposed to be 2021 model. Overall I got what I wanted, but I would recommend buying something different given the dishonesty of the description in terms of quality and the actual product.Update: The battery completely died within 3 weeks of purchase. I requested a replacement and they send me another one with 78% battery health out of the box, and it is a 2017!!! Even older than the last one.