NixplaySmart Digital Picture Frame I 8 inch I WiFi I Black I Shared Family Playlists I Mobile App, Email I Preload Content for a Gifted Frame

I took a tip from support and created an account to play around with the albums/ playlists and iOS/ Picasa app and e-mailing attachments all with the cloud account several days before receiving the frame so when it came I was able to pair it and publish a bunch of those picts and test it out within a few minutes. I'm very impressed with the ease of use on-line and thru the Remote. Its image quality is fine and I'm very happy with almost everything. Right now it's sitting in Gift Wrap under the tree all set for my wife to plug it back in and see the 100+ photos I put on it. ( btw that's less than 1% or 2 % full of the 6 GBytes in the frame. I think Its a Great Way to save thousands of dollars on Printers and ink.. not to mention frustrating hours printing and mounting /mailing/and stuffing picts into hard copy albums no one ever looks at but once in a blue moon. I may not be able to cure her of that addiction but I can hope she likes this format too. If not I know several others in our remote family certainly will, and she can just give it someone who'll love it if she doesn't. I also know I can un-pair it ( losing all the initial photos as I do) but then we will repair it under her own new e-mail /password and web login account so she can manage it all if she wants to.Its not clear on the site but you can not only select specific playlists to publish to each different frame but can see and control which f these playlists are displayed while the picts are in frame memory too. That's very cool. The only thing that annoys me so far is that I can't delete individual Photos.. but I think that's minor compared to all the great things it can do like accept and auto-display way more than 10 photos sent as attachments to the [email protected] e-mail account in the frame,And, tho I don't know all it can do yet.. I've seen enough to know this will be a BIG Hit in our family.. I've ordered 4 so far and am hoping we all ultimately get one at some point cause we have smartphones and GoPros and point and shoot picts up the wazoo and I hate printing these just to stow 'em away forever in a hard copy photo album on a shelf.More later once I've played with it a bit.. And By The Way.. Thanks Nixplay Support for answering the 10 or so questions I put up here on Amazon under JimS before it arrived.. I called in once and also checked out the Knowledge Base on the site.. all are terrific resources.. good On Ya Nixlpay .

First, the frame looks nice. From a hardware standpoint it is definitely better than most competitors (although I still don't understand why the default look for all these frames is plastic/tacky instead of an actual picture frame).Unfortunately, I wanted to use the frame to send to my Grandmother so that she could see our Google Photos shared album of our baby and it simply does not work for this. Apparently, it doesn't work with shared albums at all (although somehow the Nixplay account could see all of my other shared albums except for the one I wanted to use). The impression I got was that even with a non-shared album, it will not automatically refresh as new pictures are added, you have to manually go into the Nixplay account and re-add the album after you've added more photos to it. I read on their support forums that this feature is in the works, but the competitor Pix-Star frame already does this (though their frame isn't as nice).Speaking of support, that's the main reason for the single star. I ordered the frame around Christmas and immediately needed support regarding my above issue. They were upfront that due to the holiday rush, support would take 48 hours to respond. I waited patiently for 72 hours and heard nothing. I finally replied to my ticket asking what was going on and the following day I received a follow up phone call (in the middle of the day, on a work day). The support person was barely understandable, sounded like some sort of thick Eastern European accent. She couldn't figure out the problem over the phone and wanted to do a remote support session so she could see my screen (which I couldn't do at work due to security and the fact that I couldn't spend that much time out of my work day). The person then asked about a time she could call the next day. I told her 10am and that is the last I heard from Nixplay support. I waited a few days and never got a follow up. I am too busy to spend my time chasing down a customer support person. Unfortunately I was also too busy to return my frame before the exchange period so now I guess I'll have to try and find someone to sell it to because it's no better than a paperweight for my needs.

I have to admit that I was not expecting the frame to be as good as it really is.First, the display is nice and crisp. The pictures look really sharp and very well defined with no pixelization. The amount of options to setup the the frame are a lot, so you can do many different things. I am not sure how useful the remote will be as you can configure the frame from the Internet. The stand is the cable itself and it works great. The frame does not look cheap or cheaply made. It connects to the Internet for all the pictures, but seems to store them locally, so if there is an outage it will still work. One big feature is the ability to put the frame to sleep at night, and another is that it will shut itself off until it detects movement. When it turns on you can set it to cycle through newer pictures first. One thing I did not like was the speed and motion of the panning motion when some pictures that do not fit the frame are shown and I think they should be configurable.The Internet service is FREE as long as you don't need more than 10GB, which is more than adequate for most people you will gift this. Just delete pictures from the service before it gets full. You can give permission to other people to send pictures via email or the app, which is nice as it displays a nice greeting with the name of the person that sent a picture.I bought this for my mother and I set it up before sending it to her to make it easier (just plug and play). After using it for a bit I definitely need to buy one or two or three for myself.