This helmet colour is matte right?

Hi Sai, The color is matte. Hope you could enjoy it. Besttravel

What to do if the tightening and loosing dual stops working?

This is a good question. I would reach out thru the original brand seller and/or see if there’s a way to return it and report the product defects to the seller in that manner. Outside of trying to fix it yourself there’s no further insight I’ve had on this issue:/

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🛴 Safety Meets Style: The Helmet That Keeps Up with Every Little Explorer!

STYLISH VERSATILE - Sleek blue design perfect for boys and girls across multiple sports—cycling, skateboarding, rollerblading, and more.
GROWS WITH YOUR CHILD - Adjustable sizing from 48 to 54 cm ensures a snug, secure fit for ages 3-8, maximizing comfort and longevity.
BREATHE EASY PLAY HARD - 11 strategically placed vents and breathable foam keep your child cool during every ride, skate, or scooter session.
ULTIMATE TODDLER PROTECTION - CPSC certified rugged ABS shell with shock-absorbing EPS core keeps your little adventurer safe from bumps and bruises.
LIGHTWEIGHT FOR ALL DAY COMFORT - At just 12.5 oz (300 grams), this helmet won’t weigh down your child’s fun or style.

The Besttravel Kids Helmet is a CPSC-certified, adjustable toddler helmet designed for ages 3-8. Featuring a durable ABS outer shell and shock-absorbing EPS core, it offers superior protection across multiple sports. Lightweight and breathable with 11 vents, it ensures comfort during extended outdoor activities. Its adjustable sizing grows with your child, making it a smart, stylish, and lasting safety investment.

Brand	Besttravel
Colour	Blue
Size	One Size
Special Feature	Adjustable,Lightweight
Model Name	Besttravel Kids
Outer Material	Acrylonitrile Butadiene Styrene (ABS)
Recommended Uses For Product	Cycling, Skateboarding
Item dimensions L x W x H	24.1 x 15.3 x 25.5 Centimeters
Inner Material	Expanded Polystyrene
Item Weight	300 Grams
Batteries Included	No
Material Type	ABS
Features	Adjustable,Lightweight
Sport	Cycling
Manufacturer	Besttravel

Besttravel Kids Helmet, Toddler Helmet Adjustable Toddler Bike Helmet Ages 3-8 Years Old Boys Girls Multi-Sports Safety Cycling Skating Scooter Helmet CPSC Certified- Blue

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