Lunderg Early Alert Bed Alarm for Elderly Adults - Wireless Sensor Pad & Pager - with Pre-Alert Smart Technology - Safety Bed Alarms and Fall Prevention for Elderly and Dementia Patients

Lunderg Alert ChairI bought the Lunderg bed/chair alarm system to help me care for my wife who is going through the last stage Alzheimer’s. I love the safety it provides for my wife and the peace-of-mind it gives me. In addition, as you’ll read below I’m very much impressed with the not only the company itself but also its outstanding customer service and support. As my review of this product, I’m posting the email I recently sent to Lunderg relating to both the product and their customer service support.To whom it may concernI am very much impressed with both your products and most recently, my experience with your truly outstanding customer support!I first purchased your bed/chair alarm system in early May and have been using it for my wife who’s going through late Alzheimer’s. I just want to say what a fantastic device you have! No kidding. In the relatively short time I’ve had it, It’s notified me of her attempts to exit both the bed and chair more times than I can count. That in itself fully justifies my primary purpose for purchasing it. More than that though, it enables me to take my eyes off of her for short periods. I find I’m actually starting to accomplish small household tasks without the constant worry about my wife falling from the bed or chair. That might not sound important to some, but when you’re caring 24 x 7 for a loved one who can no longer effectively communicate and isn’t physically strong enough to stand, sit or walk without help (but doesn’t realize it), it’s critical. But enough of that, here’s the reason I’m writing.The chair pad stopped working and nothing I tried would fix it. I looked at a couple videos but under the circumstances didn’t have much down time to research the problem in depth myself. I sent an email to Lunderg explaining what happened and asking for help to repair the device or for a replacement. This was yesterday, a Saturday. Today - Sunday (< 24hrs later), I received a response email from Agna Pauraite, the Lunderg “Customer Happiness Officer!” Agna sent along clear instructions on what may have happened with the chair pad. I followed her simple instructions and the problem resolved immediately. My quality of life was immediately restored. (Did I mention she responded to my issue on a Sunday.)I’m 71 years old and can recall maybe 2-3 times in my lifetime I’ve seen customer service coming even close to this level of perfection. I’m so impressed with the product and Agna’s personalized customer service that I’ve just ordered an additional bed/chair combo for use at another location.Thanks again and keep up the great work!Kevin Fabre“Happily” Satisfied CustomerSent from my iPhone

We bought this bed pad alarm for our mother with Alzheimer’s to alert us at night if she got out of the bed. It has been the best purchase we made. The peace of mind that allows us to sleep at night has been a God send. At night she would get up to go to the bathroom and the alarm now wakes us up to alert us that she has her feet on the ground and is getting up. Along with Hello Baby monitors in her room we can see everything she is doing without always interacting with her. The three setting of loud, low, or just buzzing gives us flexibility on what we want for alerts. Installation was quick and easy. We only use it on her bed and would highly recommend this product. As caregivers, this lets us sleep. We have been using it for 8 months now and the pad has worked as designed.

This is a wonderful item to have to support in caring for an elderly person. We found that the alarm is reliable to keep an elderly person safe during the night by alerting you that they are getting out of bed and may need help. The description says that the bed pad battery should work for about 15 months. The non replaceable battery in the bed pad quit working around 10 months. I contacted the Lunderg for support. They were quick in responding and walking me through the trouble shooting process. When it was discovered that the battery was defective, customer service replaced the pad for free. Within two days I received the replacement alert pad and we are now using it again to keep my loved one safe. I will not hesitate to purchase another alert system or any other product from them! This is a great company.

Works really well. Highly recommend both chair and bed alarm are sensitive and have prevented severalFalls for my family memeber who has dementia and wheelchair bound. Not remembering that at night does cause some problems for us. This detects any small movement of getting off the bed. Or even feet moving toward the edge of the bed.

Great products. Alarm goes off in "real time". I had another brand and the alarm did not go off immediately, leading to the patient being out of the bed before I could get to her. The only reason I did not give 5 stars is that the blinking green light on the monitor keeps me up at night.

I am a CNA of ten years and found/purchased this when i brought my father home from a nursing home to take care of him full time in October last year. It works extremely well and i didn’t find the sensitivity to be too much or too little. It was nice that the alarm portion is portable so i was able to have something to carry with me at all times as well so i knew if he was getting up, and the vibration setting is perfect for notifying me that he’s climbing out of bed at night without waking my partner who works full time. I tested out the distance a few times and it worked for up to a couple hundred feet at least, can’t attest to anything more as i didn’t try it. It’s absolutely worth the money and I’d purchase it again. I’d love to see more products from them.

This is the perfect item for people who have relatives with Alzheimer’s or dementia. It emits a loud alert to let you know that they have gotten out of bed so that you can tend to your loved one before anything bad happens.

This was a life saver for me.Anyone that has someone who's a fall risk needs to get this.Both the chair and the bed alarm works perfectly.No false alarms and it gives me just enough time to get there before a disaster could happen.Highly recommend this !!