FlairSmart Vent 6x12 (White), AC Vent Cover for Floors, Walls and Ceilings.

I really wanted the ability to control the opening and closing of each vent to focus cooling or heating of individual rooms. The manual mode in the app makes this easy to do. This control is impossible with other vent systems. Its a bit pricey, since you have to have a bridge temperature module with each vent.

Over the last 2 years I have replaced virtually every vent in my home with Flair vents. I currently have 20 vents, with 8 pucks (2 pucks are set as Gateways). I’m not sure why there are so many negative reviews. The vents are easy to install and setup if you can use a screwdriver and follow directions in the app. Yes, I agree with a few of the posts regarding the battery holder being a bit difficult to assemble and if you’re not careful, you can strip the screws. However, I have 20 vents and managed to install them all without an issue. Just use the correct size screwdriver and tighten the screws firmly without over tightening them. Many of the negative reviews also discuss setup issues, which I thought was fairly straight forward and is app based and guides you through. Understand also, that the vents do not stand alone, and that you must use pucks(thermostats) to control the vents. For my home, the vents have made a huge difference in temperature control being even throughout the house. Is this a cheap solution? No, but it’s much cheaper than adding zones to an existing hvac system and can accomplish the same thing. Each system must have at least 1 vent and 1 puck. The puck in a single system would be considered at “gateway” puck and requires direct connection via a usb plug into a usb outlet. This can be accomplished by converting an outlet to an outlet with USB port. There are many available here on Amazon. The more vents you add, the more gateway pucks you need. I currently have 8 pucks with 2 being designated as gateway hubs. Each puck will control the vents associated with it. Non gateway pucks can be plugged in to usb or run off AAA batteries. I use batteries in my non gateway pucks. I decided to put a puck in each room so that it will control the vents in that individual room. You don’t have to go all out like I did but I think the more vents and pucks you utilize the better overall temperature control. Additionally, I have reached out to Flair on multiple occasions via email and have always received a response within 48 hours or less.

These are great, when they work like they are intended. For all of the other times, it is extremely frustrating and I really wish I would have looked into the company and their support structure a little further. The single biggest point of frustration for me is that there is no live support option. You have to send an email to their support email box and just wait for a response and then go back and forth with them until your issues are resolved. There's not even a live chat option.The products seem to be extremely touchy. My current problem is the vents keep resetting the mode that the Thermostat is in to Heat, even after I manually update it to Cool. This results in the vents operating off the wrong trigger temperatures and defeating the entire purpose of having them. Great thought and idea for the product, but awful execution in terms of support structure for working through buggy systems and issues.**5/23/2023 Update**Now, when the Air Conditioning is on, half of my vents say they have poor signal and just stay closed. They've not moved, the pucks haven't moved so I'm not sure what is causing it but the problems coincided with the transition from Furnace use to Air Conditioning use.10/9/2023 UpdateFlair vents and pucks are doing the exact same thing as before, but in the inverse where they wo t register a change from cooling to heating. Update to reflect 1 star. A "smart" device shouldn't require constant oversight and manual interference for them to work properly. Avoid until they figure out how to offer live tech support and/or build a more reliable back end.

I really, really, really, wanted this product to work. I’ve got a 2 story house, with a single zone central heating and cooling system. Upstairs is always too hot, and downstairs is always too cold. I was so excited to see this system and hoped it would fix my issues.I read up on it, and was ready to spend the $2000 to do up my entire house. I started reading the reviews, and got a little worried, so I decided to start one room at a time. After just a few days it was clear it wasn’t working out. I’m taking time to write this review, in the hope that the issues will be addressed by Flair, hopefully one day, making this a useable system.I’m sure like many before me, I read the negative reviews, and figured these were not “tech savvy” people. I’d have no issues. After all, I’m geek, and not easily put off by technology, I get a paycheck from working with computers. Sadly, this wasn’t the case. This is a great idea, but (in my opinion) just implemented very poorly, and needs a lot of polish.To start off with the vents themselves. You plug in the batteries, and sometimes nothing happens, and sometimes the louvers cycle, and a light comes on. Sometimes they don’t cycle, and a light comes on, sometimes the light doesn’t come on at all, it’s totally random what happens. The light is used for pairing. It’s a light bar, and when the light is at a certain point on that bar, it’s supposed to identify it. Sometimes though the light moves. Sometimes I knew it was the correct vent, but the light didn’t match up to what the app said sit was. Long story short, it’s very inconsistent. Why not just give it a pairing name/number and do it that way? Seems overly complicated to me.Continuing with the vents, a portion of the airflow is cut off by the motors, and the battery pack. By my math, a little over 16% of the area for air flow is blocked. To be fair, I don’t know what the solution to this would be. It needs the battery for power, and the motor to move the louvers, and there’s not a lot of room to put them anywhere else. But, this just happens to leave less area for air flow.On top of that, you add the cover. It has another layer of very small fixed vent holes restricting air flow even more. The openings are very small and restrict airflow pretty drastically compared to the vents I had before. For heat I don’t know if this is a big issue, but for air conditioning, I think it could be a noticeable difference, as it takes more air to cool than heat.The vent cover is an absolute PAIN to line up and screw on. It’s got two tiny screws that need to line up perfectly, and while working over your head on a ladder, this is very frustrating.Then we move on to how it’s all connected.In order for the vents to be used, they have to connect to the “puck” which connects to your Wi-Fi. You then control all this from an app on your smartphone. Somewhere in the instructions I recall reading the puck has better/longer range reception for the vents than your home Wi-Fi system does for Wi-Fi devices. Not true. Not even close to true. The range on the pucks is abysmal. So, if you’re doing an entire house, you’ll need more than one puck set up as a gateway.Like me, I’m sure many people have taken steps to make sure their home has got a good Wi-Fi signal throughout. Smaller house maybe you boosted the signal from your SoHo router. Larger homes, maybe a repeater? Maybe a mesh system? Or if you’re in the uber geek category like me, Wi-Fi access points with a dedicated controller.So what I don’t get, is why the vents can’t connect directly to your Wi-Fi. First you have to get a “Puck” and set it up as a “gateway” Then the vents all have to connect to that puck.This method reminds me of a very dated wireless surveillance camera system I had (Arlo). Years ago it was the same thing, you had to connect the gateway to your router, then connect the cameras to the gateway. However as time has moved on, you can now buy cameras (Ring) that connect directly to your Wi-Fi.However, if the puck you set up as a gateway doesn’t have enough range (which again, is abysmal) to connect to all your vents (which mine didn’t), you need to buy another puck… overly complicated, and it gets expensive.So I bought another puck. The vents on one side of the house wanted to connect to the puck furthest away and vice versa. Many hours of troubleshooting this, resetting, re-pairing, and it was just madness. What it came down to is I think two gateway pucks fight with each other. Or maybe they were fighting my access points. I could never get them to work nicely together. Again, why not just let the vents connect directly to my Wi-Fi like so many other IOT devices?BTW, the app has a nice RSSI meter for the devices. However, all that lead to was confusion and disappointment. A vent in the same room as the gateway-puck had an RSSI of over -90. Headscratcher there.Incidentally, the puck is also a thermostat you can set up control individual zones/rooms. It is the most expensive piece of equipment in this setup, at $120. So, if you just want to use it as a thermostat (not as a gateway), it seems like you’re paying more money, for features you just don’t use. Why not sell thermostat only, non-gateway puck for less money?The pucks themselves look ok, but feel like cheap plastic. The LCD screen seems like a screen from a Casio wristwatch from the 80’s. It’s a rotational dial that cycles a menu, and there’s a noticeable lag when you turn it, so you’re always going past the selection you want. Also, no backlight, so no temperature adjustments at night, or in darker rooms. Think about that $120, and no light, really?When the puck is in “gateway” mode you have to power it with the provided micro USB plug. Flairs’ idea is that you mount it on the wall with the cord hanging down the wall. Ugly. I thought maybe keep it on a nightstand or dresser. But then the screen is upside down, and you can’t change the orientation of the screen.The app that is supposed to integrate and control all this is very clumsy and not very intuitive. When given commands to open or close the vents, it has a lag of at least one minute. Doesn’t seem like much, but when you’ve spent the hours I have troubleshooting these things, it adds up very quickly. And sometimes the vents just choose not to respond. And you don’t know unless you physically go look at the vents. They worked perfect for a few days, and then ignored, or missed, signals to open and close about 50% of the time after that.Other reviews have complained about the lag and stated when you tell the system to do something, it phones home to the Flair servers, and then issues the command back to your system. If true, that just seems… inefficient, and overly complicated. And what’s going to happen if those servers go down?There’s many more little things, but those are the big ones, and ultimately why I ended up returning this product. I was sad to do so, because as I stated above, I really wanted this to work.Flair if your still reading, I look forward to the day you fix all this and I can reliably use your product, or a competitor beats you to it.

These smart vents and pucks were the perfect solution I was looking for for my older 2-story 3,000 sqft home with just one central heat/AC unit (my smart thermostat is located downstairs). The upstairs primary bedroom and 2 secondary bedrooms are always warmer than the downstairs room in the winter and summer. The high ceilings in my primary bedroom and office also makes those vents difficult to get to and adjust manually. These smart vents work flawlessly! I can set the desired temperature in each room with the app and the vents automatically open and close to help regulate the temperatures across all rooms. So far they have worked great this winter. Looking forward to see how they perform this summer.