If my flat iron is broken or dosen't work, can I return it for free?

All VANESSA professional titanium flat iron hair straightener offers a 100-day money-back guarantee and a 18-month warranty." I saw this on the website and purchased it, after using this flat iron for a month, I finally understood why the seller is so confident about his product. Awesome product, better than my GHD and CHI.

The courier threw the package to me rudely. after i opened it, the flat iron had been broken. what should i do?

You can contact the seller via the Buyer Center or Customer Service Email to get a new one! They are very welcoming, helpful and friendly, the best after-sales service I have experienced.

What's the max temperature of this titanium flat iron?

Hi, the max temperature of this titanium flat iron is 450℉.

Has anyone had damage to fine hair / color treated with this flat iron?

Hi, We are attracted to your question and sincerely hope to help you. The following information may be helpful to you, if you still have any questions, please contact us, VANESSA will ensure that any user's problems are solved.( Email: support@vanessa.ltd ) "How To Straighten Your Hair Without Damage" 1) choose VANESSA hair straightener which produces negative ions and don’t require as much heat. And the titanium plate is best for all hair types, but works best for color treated, damaged or brittle strands. 2) A heat protector is a must! We recommended MoroccanOil. For fine hair, use MoroccanOil Light. 3) Make sure the temperature is right for your hair. This is a big one!!! Your hair should only be ironed at a low setting, below 300 degrees, as it is fine and damaged (the same goes for chemically treated hair). Normal hair can be ironed at 300-380 and thick, coarse or extra curly hair at 350-400. Start at a lower level and increase as needed.

Desertcart Logo

Deliver to Seychelles

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🌟 Your Travel Companion for Effortless Style!

QUICK HEAT UP - Reaches a sizzling 450°F in just 15 seconds for instant results.
DURABLE DESIGN - Built to last with a lifespan of over 3 years, perfect for daily use.
TRAVEL READY GLAM - Lightweight design at just 0.34 lbs for effortless styling on the go!
SILKY SMOOTH FINISH - Titanium plates infused with Argan Oil for shine and moisture retention.
GLOBAL COMPATIBILITY - Dual voltage (120-240V) for styling anywhere in the world.

The VANESSA PROMini Flat Iron Hair Straightener is a compact, dual-voltage styling tool designed for short and thick hair. With a lightweight design, it heats up to 450°F in just 15 seconds, ensuring quick and effective styling. The titanium plates infused with Argan Oil provide a damage-free, shiny finish while retaining moisture. Ideal for travel, this flat iron is built to last over 3 years, making it a reliable choice for on-the-go professionals.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.