SUSPASuspa Shock Absorbers Pack of 2 for Miele Novotronic Mondia Washing Machine

These fitted perfectly and have stopped my washing machine dancing around the kitchen like a drunk teenager at a house party. The drum also now doesn't bang when it spins, so the cat is no longer terrified. Happy days.

Excellent. Genuine part as fitted by Miele. Fixed my shaking washing machine. Runs very smoothly now.

My 16 year old Miele started tripping out on the rinse cycle. I read that there were two potential problems. The motor brushes or the circuit board controller. I decided to buy the brushes and bought some genuine Miele ones from eSpares. You can get a lot cheaper (£12 versus £65 I think), but I was worried they wouldn't fit from some of the reviews. I replaced them and it was like new again. It was relatively easy to change the brushes so I thought why not replace the shock absorbers too - as the cause of the second problem, the board failure was that people tend to overload the machine. Over the years it wears out the shock absorbers and the machine shakes so much the circuit boad breaks. Instaed of buying genuine I bought these. They are almost exactly the same as the ones I removed - a tiny difference on the moulding. However, they are made by the same manufacturer and costs a fraction of the price. To be fair my existing ones didn't feel to bad, but I put these in. Dead easy to fit. Took less than an hour. But make sure you use a socket wrench with an extender to reach down into the lefthand side. Some people turn the machine upside down, but that's just making life difficult. These are heavy old machines and you can pretty much replace these in situ without having to move it. Hoping for another 4-5 years of life.

Good product fitted perfectly and solves the problem

Due to the great price and free shipping for orders over £20 I bought 2 pairs and they arrived a few days later.One pair was for my Miele W842 washing machine.You will appreciate that it was a hesitant purchase as I was expecting an average quality product and you would be forgiven for thinking the same.However, I was very surprised to see that the quality was as good if not better than the Genuine Miele shock absorbers. I say this for two main reasons. Firstly, the materials which have been used are good quality overall, for example the plastic rods are very well cast with the brand "Suspa" cast into the plastic and secondly the plastic rods are designed to give 6 contact surfaces instead of the 4 on the original Miele parts.I have included two photos so you can see the quality of these parts.Importantly they measure just over 200mm overall when closed and approximately 275mm when open.If you take the measurements from the centre of the holes then thats about 175mm when closed and 245 when open.These sizes are the same as the genuine Miele ones.I would not hesitate to recommend this seller and product.

I have a heavily used 14 year old Miele Premier Novo W842. The machine's drum started jumping around badly while spinning heavy loads (e.g. towels). Indeed it must have been so bad that the drum has hit and scratched the perspex dome of the door. Eventually this somehow, probably by overloading the motor, caused the motor polarity switching relay on the main board to fail, so I should have acted much sooner. The original shocks on my machine were by Aweco, but these seem of an identical pattern and from what I have read Suspa are the brand fitted to most Miele machines.Fitting the shocks is a little tricky. You have to work with a long socket extension bar through not ideally placed holes on the inner front panel of the machine to tackle the nuts, and then you need rubber wrists to get inside the machine to line up the holes in the new shocks with the fixing bolt holes. You don't need to worry about the drum collapsing as it is held securely by the suspension springs.The replacements work fine, and have made a huge difference to the stability of the drum. And at a fraction of the price of the Miele branded replacements.

Item was like for like when fitting they went straight in without any problems

If you’ve got the tools it’s an easy job to swap. Puts off the day for buying a new machine or paying someone else to fix it. Waited some months to review to be sure the dampers didn’t fail after a few washes !