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Allen Designs P1995 Swinging Pendulum Rooster Design Clock Rise N Shine 12 inches x 13.5 inches

Q: My chickens feet are not moving...why?

Hello, We're sorry to hear your pendulum is not swinging properly. Please try the below solutions. • Always try a new battery. The clocks have two separate functions, as the battery starts to fail, one function usually gives out before the other. • Check to make sure the positive end of the battery (nub end) is pointing down and the silk ribbon is not obstructing the connection between the battery and the mechanism. You may need to slightly pull on the silk ribbon to ensure the battery is making full contact with the mechanism. • Make sure the mechanism itself is vertical (straight up and down) -Taking into account some designs are asymmetrical and may need to be slightly tilted to one side or the other to achieve proper balance. • Your nail or screw must be slightly tilted upward to hold the clock tight to the wall. (Nail should only be sticking out of the wall approximately 1/4".) Clock should be flush against the wall. • Be certain the mechanism is vertical (straight up and down)- considering some designs are asymmetrical and may need to be slightly tilted to achieve proper balance. We also have great troubleshooting videos on our website, www.AllenDesignsStudio.com/troubleshooting If after trying the above, you need further assistance, please give us a call at (360) 314-4527. We would be happy to help! Kind Regards, Kelli Allen Designs

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Product ID: 517218380

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Allen Designs P1995 Swinging Pendulum Rooster Design Clock Rise N Shine 12 inches x 13.5 inches

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Excellent communication throughout the order process. Product is perfect.

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