HP Elitebook 840 G5 14" FHD Business Laptop Computer, Intel Quad-Core i5-8350U, 16GB DDR4 RAM, 512GB SSD, Backlit Keyboard, Type-C, HDMI, Windows 11 Pro (Renewed)

So I really like this laptop. The description was slightly off. I don't recall it indicating that it was touchscreen but it IS a touchscreen and that just adds to the product! I arrived as described and works great so far. The battery life is typical for a small notebook and it's a relatively new battery. It indicates it's at 94% so not new but still very high. My only complaint is my own fault. I thought it had 2 USB-C ports. It only has 1. It also has 1 high speed USB-A port, however. You can charge and power the computer from the USB-C port but if you do that, you loose that port. It did come with a generic power cord so you can just use that if you want to keep the C port free. I am a couple weeks in and It's working just fine.

The item arrived early , packaged well, with no signs of damage. It looked new. However, once I plugged it in to charge it, a warning came on the screen advising that the battery was defective and needed to be replaced. On calling Amazon about the issue, I got little to "NO" help. All I could do is return the unit for replacement or refund. Honestly, it's just easier to pay the $35 and get a new battery . The ad for the laptop guaranteed that the battery would hold at least an 80% charge, which, obviously, was in error. The unit came with a checklist of all the items tested and it said the battery checked out fine. Seems that wasn't exactly the case. I've been pleased with previous purchases, but this time I am very disappointed.

It’s fast, and for a senior in this fast world, I love it. HP is a wonderful product. Thank you.

Functionally, this HP laptop is just fine. No complaints with the hardware. I ran into an issue though, because the Windows version is Windows 11 22H2. That version is reaching end of support and I kept getting a message to upgrade to a newer version. I couldn't get windows to update. So I found out that TPM was not enabled because the BIOS was set to legacy mode. Windows 11 will not install in legacy mode because TPM/secure boot is turned off. I switched it to the correct setting in BIOS and the computer would not boot. If this happens you can either reinstall Windows with the correct settings or make a custom ROM on a USB drive that bypasses the windows installation requirements. All the hassle means this Amazon listing deserves 3 stars. It could have been 5 stars of it was done right.

AmazonRefurbish did a really good job, you can’t even tell it’s a refurbished computer. My only complaint is the laptop gets a tad hot (like there’s some sort of fan issue maybe??) but otherwise it’s amazing and fast! Took a bit to set it up but once I did overall I was happy. 10/10 I would order another!

Matched product description. I have it all set up and I am pleased with it. A bit of cosmetic issues but nothing noticeable to the untrained eye.

I tested everything I could think of on this laptop and everything works great. The unit demonstrates great battery life. This is an updated review; the first of these units I received (also) worked splendidly but did not have a lighted keyboard (contrary to the description). I returned that unit and re-purchased another one. The return process was easy and hassle-free (I was very impressed). The second unit looks and operates like new, including the battery life. The quality and functionality of this "refurb," unit relative to the price proves it to be a crazy-good value.

Laptop looked great. Fingerprint scanner didn't work. No way to hook up to wifi. Tried downloading drivers. Still didn't work. The checklist they sent showed all was good. Took days to receive laptop when it was suppose to be next day. Never again.

Good product but not clear dust and sim solt not working

El equipo llegó el día de la fecha acordada y en muy buen estado , sin detalles visibles y con buen funcionamiento. Buen producto.

Desde el día 1 no sirve la pila, no le dura mucho hay q conectarla para trabajar ….tiene el 50% de pila la apagas y la quieres prender de nuevo y ya está descargada hay q conectarla para trabajar para volver aprender

Value of the money. Good condition.

Llego un día antes, muy bien empacada, exactamente con las características de la publicación, en muy buen estado, sin detalles cosméticos y lista para configurarla, solo viene laptot con bateria y el cargador, no vienen manuales ni guia de inicio, muy buen valor