Richard Burbidge KIT02 Fusion Boxed Handrail Kit-White Oak & Brushed Nickel

A lot of people with low reviews complain about the difficulty of installing and the quality of the screws in particular. I think the reason is that they don't have the right tools, the most important of which is a high end drill and impact driver. I installed this into a brick external wall using the following:* DeWalt 18V hammer drill (DCD796)* DeWalt impact driver (DCF887) on setting 2 (I didn't need setting 3)* 3.5mm drill bit to pilot drill all wood holes* 7mm masonry drill bit for brackets* brown wall plugsThe screws are just about OK so I really don't think you need to go out and source other ones. But this is dependent on you having a good impact driver and putting weight behind it when you screw in. Otherwise, you may well strip the screw head - and you'll almost definitely strip it if you use a drill instead of an impact driver.A few tips for the install* Make sure you understand ALL the instructions thoroughly before you start. Note that while they are well written, the instructions don't tell you that at one point you need two people to install this (see next point).* You can do all of this on your own except for one step which is Fig. 6 in the instructions. This is where you have one bracket already on the wall and you are holding the first (middle) part of the handrail with the second bracket attached halfway through the bracket on the wall so that you can mark up the holes for the second bracket. It's impossible to do this accurately by yourself so you'll need someone to hold the lower end of the handrail section halfway through the bracket on the wall while you mark the holes for the second bracket. After that, you can do everything solo.* If you're matching an existing handrail (as in my photo) then you will want to ensure this new handrail is level with the existing one rather than use the 765mm height from the pitch line that the instructions. The most accurate way to do this is to use a laser level to sight across from the existing handrail onto the wall. If you don't have a laser level, this is a perfect excuse to get one - you will be surprised how useful they are.* After you drill the holes and BEFORE you put in the wall plugs, offer the bracket up to the wall again and check the holes line up. Once you have the wall plugs in, they are very hard if not impossible to get out so you want to make sure that the holes are in the right place before putting them in.* The bracket sits flush on the wall so make sure all wall plugs are completely flush with the wall.* With the wall plugs in but before you attach the bracket, screw in the three screws for the bracket and then unscrew them. This will 'ready' the wall plug for when you screw the bracket in.* Pilot drilling the wood screws under the brackets is made tricky because the inner screws are close to the curved support. You won't therefore be able to get the drill down as deep as you'd like into the wood.* You might find, as I did, that the top and bottom sections of the handrail are slightly too long for your stairs. I had to take 50mm off the top section and 100mm off the bottom section. In retrospect, I would have measured both ends before cutting and taken 75mm off each, but because of the perspective on the stairs, you really can't tell the two lengths are 50mm different.* The end caps are pretty much impossible to get on without scratching the varnish. However, the scratched part is hidden under the cap. I just found them a really tight fit and difficult to get on.In the end, it looks great, perfectly matches our existing oak staircase and is solid as a rock. Very happy with it.

It was a pity Richard Burbage no longer made the product in beech to match the rail on the other side of the stairs.

Quite easy to fit good instructions

As other people have said you need to drill descent size pilot holes in the rails. I drilled 3.5mm holes rather than 3mm holes as others have done. Great Finnish looks good once fitted took me 35min easy to to follow instructions very happy with purchase.

This is a quality product but to get the best results take good time with the set-up. Instructions are clear enough but remember to pre-drill your holes in the wood to prevent rounded off or sheared screws.

Classy looking handrail, worth the money. So pleased I opted for a ‘finished’ rail rather than having to stain it myself. Good quality, well made and lovely colour wood.

one of the best things I've bought for the home, almost everyone notices it as it's size makes it really stand out. Excellent quality and is absolutely rock solid. If I was to have one criticism... it would be that the rails don't quite match each other.

Great looking product, both the timber and fittings feel quality and substantial. The instructions are mind bendingly over complicated tho. Make sure you pre drill the timber with a 3mm drill before attempting to put the screws in. If you don't the screw heads will shear off!! Overall, I'm pleased with the result and think it will stand the test of time and keep its looks.